Temporal Activity Patterns of Theme Park Visitors

El uso de GPS para el análisis del comportamiento espacio-temporal de los turistas. Pre-test en el Valle de Boí

“…La recogida sistemática de información permite automatizar los registros y crear modelos de comportamiento, siguiendo el modelo clásico de Hägerstrand (Hägers-trand, 1970). De hecho, empieza a ser una práctica recurrente en el mundo académico y, últimamente, está apareciendo un elevado número de estudios que analizan los patrones de movimiento de los turistas usando GPS (Shoval y Isaacson, 2006Chhetri y Arrowsmith, 2008;Tchetchick et al, 2009;Zillinger, 2010;Russo et al, 2010;Pettersson y Zillinger, 2011;Shoval et al, 2011;Mckercher et al, 2012;Orellana et al, 2012;Wolf et al, 2012;Hallo et al, 2012;Birenboim et al, 2013;Bauder, 2014;Grinberger et al, 2014), con el fin de recoger datos sobre su comportamiento espacial y temporal con resultados bastante acertados.…”

“…Así, una de las áreas más comunes es la de los espacios naturales (Chhetri y Arrowsmith, 2008;Orellana et al, 2012;Wolf et al, 2012;Hallo et al, 2012). También empiezan a aparecer estudios en parques temáticos y espacios lúdicos (Zillinger, 2010;Russo et al, 2010;Pettersson y Zillinger, 2011;Birenboim et al, 2013); en grandes ciudades como Hong Kong (Shoval et al, 2011;Mckercher et al, 2012;Grinberger et al, 2014), Freiburg (Bauder, 2014) o Sydney y Camberra (Edward et al, 2010); y finalmente, en centros históricos y ciudades monumentales (Tchetchick et al, 2009;Van der Spek, 2010). Destacan en esta última línea, por ser los primeros, especialmente los trabajos de Shoval y Isaacsson (2006 en Heidelberg, en el centro histórico de Jerusalén, Nazaret, Acre y la vieja Jaffa.…”

Demand-based pricing in the US theme park industry

“…The work over the last decade has covered a broad range of topics, including (a) theme park management strategies and trends (Lillestol, Timothy and Goodman, 2015;Milman, 2007;Pikkemaat and Schuckert, 2007), (b) theme park human resources management (Milman and Dickson, 2014;Wagenheim and Anderson, 2008;Yang, 2011), (c) measurement of theme park quality and other factors influencing guest experience, satisfaction and brand loyalty (Cheng, Du, and Ma, 2016;Cheng, Fang, and Chen, 2016;Chin and Wu, 2009;Dong and Siu, 2013;Fotiadis and Vassiliadis, 2016;Rucks, 2011a, 2011b;Lai, Yu and Kuo, 2010;Ma et al, 2013Ma et al, , 2017Milman, 2009Milman, , 2013Milman et al, 2012;Ryan, Ryan, Shuo and Huan, 2010;Slåtten, Krogh and Connolley, 2011;Trischler and Zehrer, 2012;Tsang et al, 2012;Wu, Li and Li, 2014;Zhang et al, 2017), (d) visitor movement, queueing behaviour and crowd and queue management (Alexander, MacLaren, O'Gorman, and White, 2012;Birenboim et al, 2013;Brown, Kappes and Marks, 2013;Cope et al, 2011;Fotiadis, 2016;Hashim and Said, 2013;Hernandez-Maskivker et al, 2013;Heung, Tsang and Cheng, 2009;Ledbetter et al, 2013), (e) theme park visitor motivations and visitation intentions (Bakir and Baxter, 2011;Chang, Shu and King, 2013;…”

Tourist Services Quality Gap Analysis in National Parks of Ethiopia: Evidence from Nech Sar National Park

“…Studies suggest that the focus on pricing or number of attractions is no longer an effective strategy for parks to draw more customers [2]. Today it is claimed that, parks should concentrate on providing high quality service to satisfy customers' expectation [1]. Precisely identifying the decisive elements that match customer satisfaction should be taken into consideration by managers and researchers so that more effective marketing strategies will be implemented.…”

“…It is important for (national) parks to constantly measure their service quality, which will allow them to better understand customer attitudes and to direct their strategies more effectively [1]. Studies suggest that the focus on pricing or number of attractions is no longer an effective strategy for parks to draw more customers [2].…”