“…Additional outcome findings were that delegation to extended-scope practitioners reduced waiting times for a first consultation (Flowers & Wright, 2003;Lowry & Lewis, 2004), reduced the time period between each follow-up (Flowers & Wright, 2003;Newey, Clarke, Green, Kershaw, & Pathak, 2006;McGinley & Lucas, 2006), better took into account the needs of patients (Fellows et al, 1998;Jackson, 2007;Lucas, 2002), improved the functioning of the clinic (Fellows et al, 1998), reduced costs per patient (Carter, Finley, & Parkinson, 2002;Flowers & Wright, 2003), and increased or maintained a high level of satisfaction from them (Byles & Ling, 1989;Carter et al, 2002;Hourigan & Weatherley, 1995;Lee, 2005;Oldmeadow et al, 2007;Pearse, MacLean, & Ricketts, 2006).…”