Telementoring

Scigliano, Deborah A.

doi:10.4018/9781599048819.ch140

Cited by 1 publication

(1 citation statement)

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“…Technology restructures organizational routines, communication designs, and interpretation mechanisms in innumerable meaningful ways. Leaders who do not respond to, investigate, and ultimately master new technologies frequently make themselves and their organizations their victims (Scigliano ). Yet for a number of reasons, studying and reporting on the role and consequences of the new media is challenging.…”

Section: E‐leadership: Definition and Significancementioning

confidence: 99%

Defining E‐leadership as Competence in ICT‐Mediated Communications: An Exploratory Assessment

Roman

Wart

Wang

et al. 2018

Public Administration Review

136

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While many aspects of the dramatic shifts caused by digital government have made enormous progress, the leadership of those who serve the public via electronic means has yet to take a significant step forward. This article addresses three questions: How significant has e-leadership become? What are the challenges in trying to create a more comprehensive model of defining and measuring e-leadership? And, based on current knowledge, what skill and behavioral elements are candidates for a concrete e-leadership model? The authors develop and test an original model that focuses on e-leadership as a competence in virtual communications (i.e., the use of ICT-mediated communications) and the digital opportunities and challenges that are created. The results provide strong support for the proposed model. The article concludes with a discussion of a future agenda for e-leadership research that can be developed in a manner that is fruitful for theory and practitioners. Evidence for Practice• Leadership is as much virtual as it is face-to-face today; e-leadership is an important and distinctive ability in organizational management that can lead to more effective organizational functioning. • An effective e-leader communicates clearly, provides adequate social interaction, and demonstrates technological know-how through and within virtual environments. • In the long term, effective e-leadership builds responsible teams, sets effective accountability processes, inspires change, and develops trust virtually. • E-leadership is a set of technology-mediated social influencing processes intended to change attitudes, feelings, thinking, behavior, and performance within organizations. • Six competencies lead to effective e-leadership: e-communication, e-social skills, e-change skills, e-team skills, e-tech savvy, and e-trustworthiness.

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Section: E‐leadership: Definition and Significancementioning

confidence: 99%