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2020
DOI: 10.1177/0194599820947667
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Telemedicine in Minority and Socioeconomically Disadvantaged Communities Amidst COVID‐19 Pandemic

Abstract: In the wake of the COVID-19 pandemic, many otolaryngology practices worldwide have chosen to shift their consultations from in-person to telemedicine. The addition of the telemedicine model has allowed many physicians to resume their clinical duties while maintaining social distancing. Access to telemedicine generally relies on the patient’s ability to obtain and use technology—factors that are usually dictated by age, education, and socioeconomic status. The Rio Grande Valley, the home of the South Texas Sinu… Show more

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Cited by 69 publications
(82 citation statements)
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“…However, telehealth continues to have several limitations including dependence on technology, which can be unreliable, particularly during times of high use as frequently seen over the course of the pandemic. Telehealth may also be difficult to access for patients who may be socioeconomically or techno-geographically disadvantaged (Ramirez et al, 2020).…”
Section: Telehealthmentioning
confidence: 99%
“…However, telehealth continues to have several limitations including dependence on technology, which can be unreliable, particularly during times of high use as frequently seen over the course of the pandemic. Telehealth may also be difficult to access for patients who may be socioeconomically or techno-geographically disadvantaged (Ramirez et al, 2020).…”
Section: Telehealthmentioning
confidence: 99%
“…16 Furthermore, patients of lower socioeconomic status may have difficulty accessing telehealth services because of financial and digital literacy barriers. 17 These reasons may explain the large decrease in patient load, with a majority of survey respondents seeing an 80% to 100% decrease in patient load during that time. Similarly, we expected an increase in patient load relative to GA-09 after GA-15 but with less than normal capacity resulting from the resumption of elective procedures.…”
Section: Discussionmentioning
confidence: 99%
“…Necessity is a powerful change agent. While the benefits of VH were known before the COVID-19 pandemic ( 11 , 12 ), the pandemic prompted a rapid shift to VH that would have been highly unlikely in typical circumstances ( 5 , 6 , 16 ). In our context of a Children's and Women's health center, more than half of participants surveyed indicated they would use VH regularly in the next six months despite limited to no exposure to VH before the pandemic.…”
Section: Discussionmentioning
confidence: 99%
“…Furthermore, despite recommendations for VH training and core competencies ( 13 , 14 ), formal VH training programs are not widely established or studied ( 4 , 9 , 11 , 15 ). For patients, lack of access to technology and connectivity, privacy and security concerns, and low tech-literacy hinder utilization of VH ( 11 , 12 , 16 ). Some of these challenges, such as reluctance and inertia, and to some extent financial incentives, have been overcome due to the necessity created by COVID-19; others remain, particularly addressing training and education needs ( 16 ).…”
Section: Introductionmentioning
confidence: 99%