“…In this condition, if the users cannot adapt to this technological progress and complexity, they will feel frustrated and depressed, experiencing what is called technostress. Then, this technostress will have an impact on decreasing the users' satisfaction with this ICT [5][6][7][8][9][10][11][12], their performance [5,[13][14][15], productivity [16][17][18], innovation [12,13], commitment to the organization [11,12], and role conflicts [12,16]. They could survive in these chaotic conditions if their organizations facilitate the users with flexibility and adaptability in the ICT systems [19].…”