Technostress in the office: a distributed cognition perspective on human–technology interaction

Sellberg, Charlott; Susi, Tarja

doi:10.1007/s10111-013-0256-9

Cited by 79 publications

(49 citation statements)

References 23 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Tams et al was the first study on this important measurement topic. Sellberg and Susi () proposed that distributed cognition, a branch of cognitive science, provides the best framework in which to understand cognitions as humans engage in a sociotechnical system while interacting with technology. Although a comprehensive body of research is lacking, this novel approach to understanding technostress offers an area for career researchers interested in exploring technostress, for example, with regard to the effects of ICT cognitive workload.…”

Section: Discussionmentioning

confidence: 99%

Technostress: Implications for Adults in the Workforce

Atanasoff

Venable²

2017

The Career Development Quart

View full text Add to dashboard Cite

The use of technology can enhance workplace efficiency, productivity, and flexibility; yet, technological tools can have negative effects on individuals' cognitive, psychological, and physical health, as well as on organizations (e.g., lowered employee satisfaction, decreased employee commitment). The use of information and communications technologies (ICT) adds to existing work stress. The authors reviewed recent literature to identify ICT trends, define key terms, and gain insights to improve awareness of ICT issues related to career development, health and wellness, and job security. The potential for inquiry as it relates to career exploration, development, and advancement is relevant to counselors and clients in today's workplace. Research is needed to examine the effects of technostress across different industries, to identify workers at greatest risk of adverse effects, to explore the impact on career decision making, to help clients develop personal coping resources, and to determine strategies for career professionals to collaborate with workplace managers.

show abstract

Section: Discussionmentioning

confidence: 99%

Technostress: Implications for Adults in the Workforce

Atanasoff

Venable²

2017

The Career Development Quart

View full text Add to dashboard Cite

show abstract

“…Contributing factors of technostress-stressors or stress creators-have been found to include technology complexity, information overload, multitasking, and pervasive connectivity (Ayyagari et al, 2011;Sellberg & Susi, 2014;Tarafdar et al, 2007). Cognitive factors such as (lack of) self-efficacy can also elicit technostress (Shu, Tu, &Wang, 2011).…”

Section: Technostressmentioning

confidence: 99%

Mapping ICT use at home and telecommuting practices: A perspective from work/family border theory

Leung

Zhang

2017

Telematics and Informatics

View full text Add to dashboard Cite

“…This includes, among others, ship navigation (Hutchins, 1995a), aviation (Hutchins, 1995b), Human-Computer Interaction (e.g. Hollan et al, 2000;Perry, 2003;Rogers & Ellis, 1994), heart surgery teams (Hazlehurst, McMullen, & Gorman, 2007), medical informatics (Hazlehurst, Gorman, & McMullen, 2008), information visualization (Liu, Nersessian, & Stasko, 2008), technostress in the office (Sellberg & Susi, 2014), and interruptions in manufacturing (Andreasson, Lindblom, & Thorvald, 2016).…”

Section: The Theoretical Framework Of Distributed Cognition (Dcog)mentioning

confidence: 99%

Manufacturing in the wild – viewing human-based assembly through the lens of distributed cognition

Lindblom

Thorvald

2017

Production & Manufacturing Research

View full text Add to dashboard Cite

The interdisciplinary field of cognitive science has been and is becoming increasingly central within human factors and ergonomics (HF&E) and, since at the same time, there has long been a call for a more systems perspective in the area with a somewhat wider unit of analysis. This paper argues that the theoretical framework of distributed cognition would greatly benefit the application of HF&E to manufacturing and would offer a more holistic understanding of the interactions between different entities within a greater context, including the social, cultural and materialistic. We aim to characterize and analyse manufacturing as a complex socio-technical system from a distributed cognition perspective; focusing on the use, mediation and integration of different forms of representations, tools and artefacts in this domain. We present illustrative examples from authentic manual assembly, showing the cognitively distributed nature of the work, ranging from scaffolding strategies of the individual worker to the emergent properties of a whole assembly line. The paper further proposes and provides benefits of using a distributed cognition framework as a novel approach in the toolbox for the HF&E discipline, where it may have been found before, but the application to manufacturing has been absent.

show abstract

Technostress in the office: a distributed cognition perspective on human–technology interaction

Cited by 79 publications

References 23 publications

Technostress: Implications for Adults in the Workforce

Technostress: Implications for Adults in the Workforce

Mapping ICT use at home and telecommuting practices: A perspective from work/family border theory

Manufacturing in the wild – viewing human-based assembly through the lens of distributed cognition

Contact Info

Product

Resources

About