Technostress creator and work life balance: a systematic literature review

Saim, Mohammad Amir Shah; Rashid, Wan Edura Wan; Maon, Siti Noorsuriani

doi:10.33436/v31i1y202106

Cited by 15 publications

(12 citation statements)

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“…Previous literature reviews in this context have focused, e.g., on remote e-work and well-being [ 26 ], the psychological impacts of new ways of working [ 27 ] or the effects of technological developments on work [ 28 ]. With regard to technostress, previous literature reviews have addressed associated symptoms and risks [ 29 ], causes, strains, inhibitors and impacts [ 30 ], or provided a more general overview of technostress in organisations [ 31 ] as well as its relation to mental health and work outcomes [ 32 , 33 , 34 ]. Yet, far less research has investigated how to address these causes or deal with adverse effects resulting from technostress [ 5 , 9 ].…”

Section: Introductionmentioning

confidence: 99%

Overcoming the “Dark Side” of Technology—A Scoping Review on Preventing and Coping with Work-Related Technostress

Rohwer

Flöther

Harth

et al. 2022

IJERPH

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In the course of the digitalisation of work, the phenomenon of technostress is increasingly being examined. While there is a plethora of research on its causes and consequences, a growing body of research on mitigating work-related technostress is emerging. In order to identify opportunities to overcome this “dark side” of technology, this scoping review aims to provide a comprehensive overview of the current state of research on how to prevent and cope with work-related technostress. The databases PubMed, MEDLINE, PsycInfo, PSYNDEX, and Web of Science were searched in the time period between 2008 and 2021. The studies were screened independently by two authors and selected based on predefined inclusion and exclusion criteria. Sixty-two studies were included and their methodological quality was assessed using standardised checklists. Resources were identified at the technical, organisational, social and personal level, including, e.g., leadership, organisational and technical support as well as self-efficacy and IT mindfulness. Problem- and emotion-focused coping strategies were, e.g., seeking support or distancing from IT. None of the included studies investigated prevention measures, emphasising a dearth of research that needs to be addressed in the future. Nevertheless, the identified resources and coping strategies provide starting points to address adverse work- and health-related consequences and reduce work-related technostress.

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Section: Introductionmentioning

confidence: 99%

Overcoming the “Dark Side” of Technology—A Scoping Review on Preventing and Coping with Work-Related Technostress

Rohwer

Flöther

Harth

et al. 2022

IJERPH

View full text Add to dashboard Cite

show abstract

“…The scenario above, may resulted in unnecessary work pressure and sense of 'never being off duty' even though working from home. Technostress has an impact on both job and personal life (Saim et al, 2021). This is due to the fact that the organization itself serves as good practical example for examining how to measure the impact of work overload towards employee's social life against organization systems.…”

Section: Literature Review Work-life Balance (Wlb)mentioning

confidence: 99%

The Influence of Employee’s Engagement, Workload and Personality Traits on Work Life Balance Among Employees of Oil & Gas Company in Kuala Lumpur during COVID-19

Wahab¹,

Rashid²,

Razak³

et al. 2022

IJAREMS

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The dilemma of work-life balance has become a major cause of discomfort, as it has a significant effect on both employers and employees especially during the movement control order (MCO) where employees were required to work from home. The objective of this research is to identify the influence of employees' engagement, workload and personality traits on work-life balance among Oil & Gas company located in Kuala Lumpur. This study was conducted at the Oil & Gas company in Kuala Lumpur using a quantitative research design. The structured survey instrument was distributed to 310 respondents. Pearson's correlation and multiple regression analysis were performed in this study to achieve the objective of the study. The findings indicate that the most influential predictor of work-life balance is the employee engagement followed by personality traits and workload. Higher engagement experienced by the employees in Oil & Gas company in Kuala Lumpur will lead to higher work and life balance. Ultimately, the organization will be able to help its employees by providing a better appropriate leadership supports, policy, the right tools and devices as well as support through health programs that can boost organizational efficiency through improved employee work-life balance.

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“…In organisational settings, Mahmud et al (2017) formalised that work overload will lead to higher degree of exhaustion or strain in the user. Finally, the recent review by Saim et al (2021) identified work overload as a strong predictor of exhaustion. Hence, we propose:…”

Section: Work Overloadmentioning

confidence: 99%

Modelling End Users’ Continuance Intention to Use Information Systems in Academic Settings: Expectation-Confirmation and Stress Perspective

Hossain¹,

Idrus²

2021

IJIKM

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Aim/Purpose: The main aim of this study is to identify the factors that influence the continuance intention of use of innovative systems by non-academic employees of a private university and associated academic institutions in Bangladesh. Background: The targeted academic institutions have introduced many new online services aimed at improving students’ access to information and services, including a new online library, ERP or online forum, and the jobs-tracking system (JTS). This research is focused only on the JTS for two reasons. First, it is one of the most crucial systems for the Daffodil Family, as it enables efficient working across many institutes spread across the country and abroad. Second, it is employed in a wide variety of organisational institutes, not just the university. This study aims to discover negative factors that lead to a decrease in users’ intentions to continue using the system. The ultimate goal is to improve the motivation among administrative staff to use technology-related innovation by reducing or eliminating the problems. Methodology: G* power analysis was employed to determine the expected sample size. A questionnaire survey was conducted of 211 users of a new job tracking system from a private university in Bangladesh, to collect data for testing the suggested research model. The data was analysed using the structural equation technique, which is a powerful multivariate analysis mechanism. Contribution: This research contributes to the body of literature and helps better understand users’ continuance intention in the post-implementation phase of the JTS. It complements the micro-level examinations of continuance intention of using IT, by building on our understanding of the phenomenon at the individual level. Specifically, this study examines the role of technostress where organisations invest in IT to make their users more comfortable with innovative and new technologies like the JTS. Findings: This research develops a theoretical advancement of the expectation-confirmation theory, with implications for IT managers and senior management dealing with IT-related behaviour. All proposed hypotheses were supported. Specifically, the predictors of exhaustion – work overload, work–life balance, and role ambiguity – are significant. The core factors for satisfaction, perceived usefulness, and confirmation, are also found to be significant. Finally, satisfaction and exhaustion significantly influence continuance intention, in both positive and negative ways. Recommendations for Practitioners: This study gives an idea about some of the difficulties that people face when implementing new and innovative IT, particularly in academia in Bangladesh. It offers insights into strategies the management may want to follow when implementing new technology like the JTS. This study suggests strategies to increase satisfaction and reduce technostress among new users to enhance organisational support for change. Recommendation for Researchers: Methodologically, the study provides researchers about the technique that reduces the threat of the common method bias. First, it created a psychological separation between criterion and predictor variables. Second, the threat of common method variance was actively controlled by modelling a latent method factor and by using marker variables that researchers can use in their work. This study complements the micro-level examinations of continuance intention of using IT by building on our understanding of the phenomenon at the individual level. Researchers can extend this model by integrating other theories. Impact on Society: The findings of the study indicate that work overload, work–life conflict, and role ambiguity create tiredness, leading to lower user satisfaction with the system. Perceived usefulness and confirmation have an increasingly similar effect on users’ satisfaction with the system and their subsequent continuance intention. These findings tell university administrators what measures they should take to improve continuance intention of using innovative technology. Future Research: Future studies could conceptualise a five-factor personality model from the personal perspective of users. This model can also be extended by including the dimensions of absorptive capacity, i.e., the dynamic capabilities of users. Absorptive capacity of understanding, assimilating, and applying might influence the user’s perception of usefulness and confirmation of using JTS.

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Technostress creator and work life balance: a systematic literature review

Cited by 15 publications

References 0 publications

Overcoming the “Dark Side” of Technology—A Scoping Review on Preventing and Coping with Work-Related Technostress

Overcoming the “Dark Side” of Technology—A Scoping Review on Preventing and Coping with Work-Related Technostress

The Influence of Employee’s Engagement, Workload and Personality Traits on Work Life Balance Among Employees of Oil & Gas Company in Kuala Lumpur during COVID-19

Modelling End Users’ Continuance Intention to Use Information Systems in Academic Settings: Expectation-Confirmation and Stress Perspective

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