Technology upgrading through co-creation of value in developing societies: Analysis of the mobile telephone industry in Bangladesh

Dey, Bidit Lal; Babu, Mujahid Mohiuddin; Rahman, Mizan; Dora, Manoj; Mishra, Nishikant

doi:10.1016/j.techfore.2018.05.011

Cited by 53 publications

(57 citation statements)

References 67 publications

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“…Three instruments could be prepared for measuring Normative Social Media Usage from the inputs taken from Acharya et al (2019). Four items could be prepared to measure Value Cocreation at BOP with the conception lent from the study of Dey et al (2018). The measurement instruments are shown in Appendix.…”

Section: Measurement Instrumentmentioning

confidence: 99%

Value co-creation and social media at bottom of pyramid (BOP)

Chatterjee

Nguyen

2021

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Purpose The purpose of this study is to examine the value co-creation at bottom of the pyramid (BOP) using social media and to investigate how it is impacted by age, gender and peer influence. Design/methodology/approach A BOP approach provides sustainable profits by involving low-income producers and consumers by way of co-creating values. The focus of the BOP approach in the business environment in this study is to establish co-creation among the different stakeholders at the BOP level. With the help of a literature review and related theories, a conceptual model has been developed. The model has been tested statistically for validation using a survey by considering 314 usable respondents. Findings This study has focused on the impact of different issues such as age, gender and peer influence concerning the consumers at BOP segments involving in co-creation activities. The study finds that people at BOP segments emphasize more social media usage compared to the influence of peers in the context of co-creating values. Research limitations/implications Co-creation at BOP is a new approach. This study is unique research where it identifies the impact of gender, age and peer influence at the BOP level consumers for co-creation activities. The study also highlights the influence of social media on BOP consumers for co-creating values. The model so developed along with the findings of this study contribute to the overall body of knowledge in this area which has a wider theoretical and social implication. Practical implications The proposed model in this study can help organizations to understand the impact of age, gender, peer influence on value co-creation activities at BOP using social media. This study can help managers of the organizations involved in co-creation at BOP to formulate an appropriate strategy to get engaged with the customers at BOP. Finally, this study can motivate customers to value co-creating and engaging with organizations. Originality/value This study has primarily identified the impact of age, gender and peer influence for the consumers at BOP segments and is involved in different co-creation activities. The study has been mainly conducted in India, an emerging economy. None of such studies has been conducted in the emerging markets. Thus, this study claims to have possessed its uniqueness.

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Section: Measurement Instrumentmentioning

confidence: 99%

Value co-creation and social media at bottom of pyramid (BOP)

Chatterjee

Nguyen

2021

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“…As the purpose of the study is to gain deeper understanding of users engaging with CSR, the study used an “inductive approach” (observations to theory) and the interpretive approach was deemed appropriate in this regard, as it offers the opportunity to identify and analyse the motives and challenges for CSR initiatives implemented by the Islamic banks through the employees’ perspective. This approach has been used in recent research (Dey et al , 2018; Fillieri et al , 2017). The exploratory study was designed using the interview protocols to address the research questions.…”

Section: Methodology and Research Designmentioning

confidence: 99%

Enhancing brand value using corporate social responsibility initiatives

Ajina

Nguyen

Japutra

et al. 2020

QMR

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Purpose This study aims to investigate employees’ perceptions of socially responsible financial services brands in Saudi Arabia. The study also identifies the motives and challenges for Islamic banks for higher involvement in social responsibility initiatives to enhance their brand values. Design/methodology/approach An inductive approach was used in this study to identify the motives and challenges related to corporate social responsibility (CSR) activities. The research design uses a qualitative approach where in-depth interviews were carried out among the employees in the financial services sector in Saudi Arabia. Findings Findings provide insights about how CSR initiatives for financial services brands in a developing and Islamic country are perceived. Results show that the focus of CSR activities is on the attribute of CSR, the magnitude of CSR and attitude towards CSR. Results show two main motives to engage in CSR activities, which are instrumental and ethical motives. The main challenges are related to the government, business, charitable organisations and customers and society. Practical implications Implications exist for how CSR is perceived in a new context and in the financial services industry. Understanding the current perception of CSR from a financial service brand perspective helps policymakers to develop appropriate platforms for financial service providers to become more socially involved. Originality/value The major contribution of this study lies in investigating the CSR perception among the key stakeholder (i.e. the employees) from a brand management perspective in the Saudi Arabian financial services sector. Further, this study shows the main motives and challenges, which local financial service brands face to become socially responsible. The categories of attributes, magnitude and attitudes can be used to enhance brand value in one of the economically advanced countries in the Arabic world, Saudi Arabia. In the first category “attribute”, the perception of socially responsible banks are highlighted, while the elements of CSR, including its dimensions, are emphasised in the second category “magnitude”. The third category “attitude” shows two themes, including stakeholders’ issues and business-related issues.

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“…e number of mobile telephone subscribers is related to the degree of informatization, modernization, and economic development of a city [70]. We also included it as a control variable.…”

Section: Control Variablesmentioning

confidence: 99%

The Impact of Ride-Hailing Services on Private Car Use in Urban Areas: An Examination in Chinese Cities

Zhong

Lin

Yang

2020

Journal of Advanced Transportation

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The rapid development of internet-based ride-hailing services has contributed to transportation in cities and, at the same time, has significantly impacted existing travel modes in cities. A question has emerged as to whether and to what extent ride-hailing services replace private car use. Although the private car is convenient, comfortable, and flexible, it has low utilization rate and high maintenance and parking costs. Better understanding of the relationship between ride-hailing services and the use of private cars has been brought to the forefront for auto dealers and urban transportation policymakers. However, controversies remain regarding how ride-hailing services will impact the use of private cars in cities. Given this setting, our study applied a difference-in-differences method to analyze the impact of ride-hailing services on the use of private cars with balanced panel data from 109 prefecture-level cities in China from 2010 to 2016. Moreover, we employed some methods to verify the robustness of the preliminary results. The empirical results show that ride-hailing services had a negative impact on the use of private cars in urban areas. Over time, the negative impact initially strengthened and then weakened. Further studies showed that ride-hailing services had a more significant negative impact on private car use in eastern cities than in western cities. The results showed that the influence of ride-hailing services on private car use in urban areas is heterogeneous across time and cities.

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Technology upgrading through co-creation of value in developing societies: Analysis of the mobile telephone industry in Bangladesh

Cited by 53 publications

References 67 publications

Value co-creation and social media at bottom of pyramid (BOP)

Value co-creation and social media at bottom of pyramid (BOP)

Enhancing brand value using corporate social responsibility initiatives

The Impact of Ride-Hailing Services on Private Car Use in Urban Areas: An Examination in Chinese Cities

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