Technology in the 21st century: New challenges and opportunities

Abstract

Although big data, big data analytics (BDA) and business intelligence have attracted growing attention of both academics and practitioners, a lack of clarity persists about how BDA has been applied in business and management domains. In reflecting on Professor Ayre's contributions, we want to extend his ideas on technological change by incorporating the discourses around big data, BDA and business intelligence. With this in mind, we integrate the burgeoning but disjointed streams of research on big data, BDA and business intelligence to develop unified frameworks. Our review takes on both technical and managerial perspectives to explore the complex nature of big data, techniques in big data analytics and utilisation of big data in business and management community. The advanced analytics techniques appear pivotal in bridging big data and business intelligence. The study of advanced analytics techniques and their applications in big data analytics led to identification of promising avenues for future research.

Managerial Responses and Customer Engagement in Crowdfunding

“…In addition, we also examine the effect of responsiveness on the length of customer comments. Column (3) of Table 4 reveals the estimates of Equation (3). The length of responses had a significantly positive effect on the length of customer comments, supporting Hypothesis 3 (b).…”

“…The data we used to contain both structured data and unstructured data, such as the dynamic commercial data and the textual data about the customer comments with managerial responses. How can structured data be effectively combined with unstructured data to design a business strategy that has still to be resolved [3], especially in the crowdfunding?…”

Information Technology and Gender Economic Inclusion in Sub-Saharan Africa

“…By facilitating inclusive development via ICT adoption, countries are more likely to foster gender empowerment, bridge the development gap between rural and urban areas that often disproportionately affect women advancement (Asongu & le Roux, 2017) as well as provide opportunities for aspiring entrepreneurs in developing economies (Amankwah-Amoah, 2015, 2016a. Indeed, ICT adoption in tandem with data analytics has potential to lead to improved firm and government decisions (Amankwah-Amoah, 2019; Sheng et al, 2018Sheng et al, , 2019.…”

Managerial Responses to Online Reviews: A Text Analytics Approach

“…George, Haas and Pentland, ; Sheng, Amankwah‐Amoah and Wang, ; Teece, Peteraf and Leih, ). After sensing a change in consumers’ behaviour or new opportunities stemming from online review data analysis (Sheng, Amankwah‐Amoah and Wang, , ), firms may not only have to redesign product and service offerings, but also change their business model (see Lavie, ; Teece, ). By harnessing user‐generated data, firms can innovate and respond to changing customers’ demands and environmental changes in a timely manner (Wessel, ).…”