Technology Gaps and Capacity Issues in African Insurance Companies: Selected Country Evidence

Barros, Carlos Pestana

doi:10.1002/jid.3098

Cited by 9 publications

(2 citation statements)

References 53 publications

(55 reference statements)

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“…Implementation of information and communication technologies can bring new opportunities for insurance business development. Different positive effects of this process are widely discussed in the literature (Pagano et al, 2019;Gatteschi et al, 2018;Barros et al, 2017;Forman et al, 2011;Neirotti et al, 2007). The research study showed the gap between the theoretical background and the practical realisation of digitalisation processes in insurance.…”

Section: Discussionmentioning

confidence: 94%

Is Demand for Technologies Determined by Production Costs? The Case of Insurance Companies

Klapkiv

Kędra

2022

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The article is a part of a global discussion about the influence of technologies on the insurance industry. For a long time, the insurance industry was known as a restrictive market with high barriers to innovations. The rapid development of Industry 4.0 puts insurers under pressure to implement new information and communication technologies into business processes to be competitive and to satisfy customers’ expectations. Due to this, one of the main reasons for the demand for technologies is the reduction in the cost of the insurance production process. This study intends to answer the question about how production costs determine the demand for technologies among insurers. To answer this question, the research presents a case analysis of three major European insurance groups in the period 2008-2018. The analysis of the main production cost indicators (acquisition, claims handling and wages) and expenditures on information technologies in the insurance companies make the paper original. The research shows that there are no clear relations between the raising of direct insurance production costs and the demand for information technologies among insurers. This research contributes to the study of the development of information technologies in the insurance industry. Technologies still do not play a key role in the efficiency growth of insurance companies. It is mostly a sporadic factor.

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Section: Discussionmentioning

confidence: 94%

Is Demand for Technologies Determined by Production Costs? The Case of Insurance Companies

Klapkiv

Kędra

2022

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“…There are few studies on insurers using the DEA meta-frontier approach (see e.g Wanke & Barros, 2016;Barros & Wanke, 2017)…”

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confidence: 99%

Integration and convergence in efficiency and technology gap of European life insurance markets

Cummins

Rubio‐Misas

2022

Ann Oper Res

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This paper applies the meta-frontier Data Envelopment Analysis and the main concepts of convergence from the economic growth literature (β-convergence and σ-convergence) to analyze integration and convergence both in efficiency and in technology gap of European Union (EU) insurance markets. We evaluate 10 EU life insurance markets over the 17-year-period 1998–2014. Results show convergence in cost/revenue efficiency among major EU life insurance markets during the sample period. These findings indicate that the least efficient countries in 1998 have shown a higher improvement in cost/revenue efficiency than the most efficient countries in the same year as well as that the dispersion of the mean efficiency scores among EU life insurance markets decreased over the sample period. We also find convergence in cost/revenue technology gap among these markets, suggesting that they become more technologically homogeneous during the sample period. However, results show that the global financial crisis has led to a slowdown in the progress of integration and convergence in efficiency and technology gap of EU life insurance markets in terms of cost efficiency but not in terms of revenue efficiency.

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Country factor behavior for integration improvement of European life insurance markets

Cummins

Rubio‐Misas

2021

Economic Analysis and Policy

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Technology Gaps and Capacity Issues in African Insurance Companies: Selected Country Evidence

Cited by 9 publications

References 53 publications

Is Demand for Technologies Determined by Production Costs? The Case of Insurance Companies

Is Demand for Technologies Determined by Production Costs? The Case of Insurance Companies

Integration and convergence in efficiency and technology gap of European life insurance markets

Country factor behavior for integration improvement of European life insurance markets

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