Technology Evaluations Related to Mercury, Technetium, and Chloride in Treatment of Wastes at the Idaho Nuclear Technology and Engineering Center of the Idaho National Engineering and Environmental Laboratory

Barnes, Charles M.; Taylor, Dennis; Ashworth, Samuel C.; Bosley, Jim; Haefner, Daryl R.

doi:10.2172/765747

Cited by 1 publication

(1 citation statement)

References 4 publications

(4 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The Experience of Service Questionnaire (ESQ) is a PREM that was developed by the UK Commission for Health Improvement for measuring service satisfaction specifically in child and adolescent mental health services (CAMHS) (Attride-Stirling, 2003). It is used as the core measure of service experience in at least 20% of CAMHS in the UK (Barnes et al 2010) and shows robust ability to assess satisfaction with care (SWC) (Brown et al 2014). Unlike many other PREMs that have been used internationally in CAMHS, the psychometric properties of the ESQ have been established and a scoring protocol and norm-referenced tables have been developed (Brown et al 2014).…”

Section: Introductionmentioning

confidence: 99%

Service user satisfaction with care in a specialist service for young people with attention deficit hyperactivity disorder

McGrath

Cawley

McTiernan

et al. 2022

Ir. j. psychol. Med.

View full text Add to dashboard Cite

Objectives: Consumer satisfaction is considered one of the most important measures of service quality in child mental health; however, there is limited understanding of factors that influence satisfaction. The objective of this study was to investigate key factors influencing satisfaction with care (SWC) in ADMiRE, a specialist service for young people (YP) with attention deficit hyperactivity disorder (ADHD). Methods: Parents/carers (n = 67) and YP > 9 years (n = 44) attending ADMiRE completed an anonymous Experience of Service Questionnaire (ESQ), a quantitative/qualitative measure of service user satisfaction. Parents/carers also completed symptom severity rating scales. Data were analysed to determine (i) overall SWC, (ii) the relationship between parent- and youth-reported SWC and (iii) the impact of symptom severity on SWC. Thematic analysis of qualitative ESQ data was completed. Results: Parents/carers were significantly more satisfied than YP (p = 0.028). Symptom severity did not impact significantly on parent/carer satisfaction. YP with severe hyperactive/impulsive and inattentive ADHD symptoms were significantly less satisfied with care than those with less severe ADHD symptoms (p = 0.022 and p = 0.017 respectively). Factors related to the therapeutic alliance were identified as being particularly important to both parents/carers and YP. Conclusions: This is the first Irish study that has investigated the impact of symptom severity on service user satisfaction in a child mental health service. The results highlight the different perspectives of YP and parents and provide novel insights into the impact of symptom severity on service user satisfaction. The importance of the therapeutic alliance should not be underestimated in future development of services.

show abstract

Section: Introductionmentioning

confidence: 99%