Technology Based Challenges of Informal Clinical Communication in an Australian tertiary referral hospital – A mixed methods assessment of The Need for Change
Graeme K Hart,
Nicole Hosking,
Julia G Todd
et al.
Abstract:BackgroundEffective communication is critical for safe, efficient clinical practice. Communication failures result in errors, misdiagnosis, inappropriate treatment and poor care. Communication errors also contribute to sentinel events and are an underlying factor in healthcare system complaints.Formal Clinical Communication (FCC) tools, such as ISBAR, improve patient outcomes. Governance of FCC is increasingly based around Electronic Medical Record (EMR), however much Informal clinical communication (ICC) occu… Show more
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