Technology Adaptation: The Case of a Computer-Supported Inter-Organizational Virtual Team

Understanding knowledge management software-organisation misalignments from an institutional perspective: A case study of a global IT-management consultancy firm

“…In other words, the case company should be able to weigh up the benefits obtained for the parent and local firms whilst maintaining its business and KM strategy. We subscribe to Majchrzak's et al (2000) viewpoints on the causes of changes in structures of technology (and in virtual teams), and expand that over time more and more emergent routines and structures will be continually developed as a result of frequent interactions of this global firm, which also involves a large user base, with the government and industry (including partners, suppliers and clients) of each country. These structures and routines may eventually give rise to even more complex conflicts that are worth considering.…”

“…For example, by using structures Majchrzak et al (2000) explore the interaction between a virtual team and a collaborative technology whilst Soh et al (2003), Soh and Sia (2004) and Sia and Soh (2007) investigate the implementation of ERP systems in healthcare and defence industries. Most noteworthy, among numerous researches into KM technologies implementation in the literature, little is known of what and how institutional structures are embedded, appropriated and changed in KM technology implementation project has also underlined our rationales for embarking upon this interesting issue.…”

Modifications and innovations to technology artifacts

“…For example, Orlikowski (1993) demonstrated the existence of the structuration processes in her study of computer-aided software engineering tool adoption. Majchrzak et al (2000) described the existence of structuration in studying the adaptation of collaborative technology in virtual team settings. We will not elaborate on the work on the adaptative structuration here, however we wanted to acknowledge the contribution of this work to the understanding on how adaptation occurs in group settings.…”

“…Researchers like (Orlikowski, 1993;Majchrzak et al 2000;Poole and DeScanctis, 1990;Orlikowski and Yates, 1994;Yates and Orlikowski, 1992) have built on the work of Giddens (1984) to uncover the dynamics of technology structuration in collected (i.e. teams, groups, or organizations) settings.…”

Alliance strategy: context, process, and requirements

“…This appears rather complex as adaptation pertains to the unique properties of two or more organizations (Boersma et al, 2012;Majchrzak et al, 2000). A study combining intra-and inter-organizational resource processes points at internal and external meta-routines for absorptive capacity (Volberda and Lewin, 2003).…”