Technology Acceptance Model in the Usage of Regulation for Publication Media Services in the Ministry of Law and Human Rights

Abstract

Information technology currently influences the development of many areas of human life. The application of a technology system is expected to provide benefits and convenience in identifying and accessing information. This technology innovation was also carried out by the Ministry of Law and Human Rights. The peraturan.go.id webpage is a medium that functions as a means of disseminating all texts of the central level statutory regulations in accordance with the mandate of Law Number 12 of 2011 concerning the Formation of Laws and Regulations. Its existence is very beneficial for the community in providing information about the authentically guaranteed manuscript of law and regulations. Apart from that, it is also a means of facilitating public participation in the drafting of regulations as well as monitoring the performance of legislation annual target completion for regulations drafting. However, the webpage, currently managed by the Directorate General of Legislation, has seen a significantly decreasing number of visits. The 32,386 number of visitors of the webpage for December 2019 for example, was a decrease of 65.7% compared to 94,323 visitors in October 2019. Thus, it is important to comprehend the phenomenon through research to find the source of the problem that has resulted in a decrease in community visits to the site. This research aims to determine the relationship between variables in the Technology Acceptance Model (TAM) to determine the factors influencing users of the peraturan.go.id webpage service. The research was conducted with a mix of quantitative and qualitative methods. The quantitative data analysis used was the Structural Equation Model (SEM) using the AMOS application. Using SEM in the research allows the researcher to answer questions that are regressive or dimensional (i.e. measuring the dimensions contained in the concept). Data analysis was carried out in several stages to form the best model. The stages are carried out by confirmatory factor analysis, Full Model-Structural Equation Model Analysis, conducting hypothesis testing, and analysis of the influence of exogenous variables on endogenous variables. The data input used in this study is the variance/covariance matrix. Covariance matrices are considered to have the advantage of providing valid comparisons between different populations or samples, which is sometimes not possible when using a correlation matrix model. Distributing online questionnaires, 115 respondents were obtained to determine the application of TAM on the webpage. The results of this study indicate an actual simultaneous positive effect of 0.534 from the variable of ease of using the webpage in influencing the usage of the page. The variable of benefits of using the webpage has an actual positive effect of 0.768 in influencing the usage of the peraturan.go.id, and the positive attitude on the webpage also has an actual positive effect of 0.594 in influencing the actual use of it. Therefore, the conclusion that can be drawn is that the simultaneous benefit is m...