Team Production Benefits from a Permanent Fear of Exclusion

Kopányi-Peuker, Anita; Offerman, Theo; Sloof, Randolph

doi:10.2139/ssrn.2611978

Cited by 1 publication

(8 citation statements)

References 30 publications

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“…Employees can manifest unethical and counter-productive behaviors Bugdol (2018b). Fear of punishment turns out to be positively related to aggression and negatively related to prosocial behavior Caprara et al (2001) The fear of exclusion Kop anyi-Peuker et al (2018) This type of fear is related to personality traits, for example, a strong need to belong to a group, especially to an attractive one. Its appearance may be facilitated by a team-based work organization system…”

Section: Types Of Fear Causes Consequencesmentioning

confidence: 99%

“…Various publications present evidence indicating that fear plays a significant role in these particular components (e.g. : Goldstein, 1985; Stoner et al , 2001; Bragg, 2002; Greasley et al , 2005; Babalola et al , 2016; Andrade et al , 2017 ; Guo et al , 2018; Bugdol and Bortniczuk, 2018; Kopányi-Peuker et al , 2018).…”

Section: The Current Status Of Research On the Subject As Reflected In The Tqm Literaturementioning

confidence: 99%

“…For example the fear of changes (Stabler, 1995; Kolodny, 1995; Soltani et al , 2005), the fear of losing power in an organization (Walle and Ahire, 1996), the fear spreading to employees due to improper management styles (cf. Babalola et al , 2016; Guo et al , 2018), the fear of other people (Grenny, 2015), the fear of exclusion (Kopányi-Peuker et al , 2018). Taking into consideration the unique character of TQM and its components indicated above, it can be assumed that there exist types of fear that can be attributed to each of them.…”

Section: The Current Status Of Research On the Subject As Reflected In The Tqm Literaturementioning

confidence: 99%

“…Based on previous literature studies, the following types of fear can be listed::the fear of changes (Stabler, 1995; Kolodny, 1995; Soltani et al , 2005),the fear of assessment and of failure to achieve planned results (Deming, 1986),the fear of losing power in an organization (Walle and Ahire, 1996),the fear experienced by employees due to improper management styles ( Nwabueze, 2011; Babalola et al , 2016; Guo et al , 2018; Bugdol; Bortniczuk, 2018),the fear of punishment (Drummond, 1998; Tremblay et al , 2013; Bugdol, 2018a),the fear of others (Grenny, 2015),the fear of exclusion (Kopányi-Peuker et al , 2018). …”

Section: The Current Status Of Research On the Subject As Reflected In The Tqm Literaturementioning

confidence: 99%

“…Participation in quality circles is voluntary, but it cannot be denied that it results also from compliance with the principle of cooperation and the fear of social exclusion. More recent researches prove that the fear of exclusion strongly encourages cooperation among workers, but it does not generate trust needed for cooperation (Kopányi-Peuker et al , 2018).…”

Section: Fear In Selected Components Of Tqmmentioning

confidence: 99%

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The problem of fear in TQM – causes, consequences and reduction methods – a literature review

Bugdol

2020

TQM

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PurposeThe primary objective of the paper is to present the role and meaning of fear in organizations implementing TQM. The author's intention is to identify the causes of fear in the TQM components as well as the main types of fear, their causes, consequences and methods of reduction.Design/methodology/approachThe main research method applied is a systematic review of the literature on the subject. The applied systematic review procedure takes into consideration the indicated research objective, the selection of the basic literature and publications, the presentation of the publication database and content analysis. The author also makes use of his own observations ensuing from his acting in the capacity of a TQM consultant and a juror of the Polish Quality Award.FindingsThe paper presents the causes of fear in the TQM components, the main types of fear and its consequences. The limited possibilities of eliminating fear are also indicated. Fear appears when, for various reasons, TQM is improperly implemented and maintained, but also when resources are allocated incorrectly (e.g. a wrong selection of quality team members), and it is included in social processes (e.g. in the quality team forming process). It appears when only structural empowerment rather than mental empowerment is applied, when there exist contradictory expectations with regard to empowerment, in case of excessive and/or “have to” commitment in particular employees, and when too much emphasis is placed on commitment.Research limitations/implicationsThe reflections included in the paper may become useful for quality management practitioners, as such knowledge allows them to avoid mistakes which are the cause of fear, that is an emotion making quality improvement difficult. The paper does not present the manifestations and sources of fear in all TQM components, and they are certainly included in a broadly understood quality culture. Nevertheless, the gathered and arranged knowledge can be the source of further research.Originality/valueBeing the result of the studies of the literature on the subject, this paper is one of few publications discussing in a detailed manner one of the principles of effective quality management formulated by E. Deming, namely “driving fear out”.

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Section: Types Of Fear Causes Consequencesmentioning

confidence: 99%

Section: The Current Status Of Research On the Subject As Reflected In The Tqm Literaturementioning

confidence: 99%

Section: The Current Status Of Research On the Subject As Reflected In The Tqm Literaturementioning

confidence: 99%

Section: The Current Status Of Research On the Subject As Reflected In The Tqm Literaturementioning

confidence: 99%

Section: Fear In Selected Components Of Tqmmentioning

confidence: 99%

See 3 more Smart Citations

The problem of fear in TQM – causes, consequences and reduction methods – a literature review

Bugdol

2020

TQM

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show abstract

Team Production Benefits from a Permanent Fear of Exclusion

Cited by 1 publication

References 30 publications

The problem of fear in TQM – causes, consequences and reduction methods – a literature review

The problem of fear in TQM – causes, consequences and reduction methods – a literature review

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