Teachers’ Perceptions towards Web-Based School Information System (SIS) in Developing Parents-Teacher Relationship

Abstract

The study examined teachers' response towards web-based School Information System (SIS) in enhancing parents-teacher relationship. The development and implementation of technology in a state of education field was examined as were the benefits realized by implementing web-based SIS. As school increasingly embrace the relationship of its stakeholders, web-based SIS will become stronger and pervasive. Viewing teachers, students, and parents as customers provides a competitive advantage for the school to enhance school's ability to cooperate as well as serve its customers. Questionnaires were conducted to 11 teachers who have been used web-based SIS for at least a year. Some participants were then additionally interviewed to get their deep thoughts. The benefits of implementing web-based SIS in specifically primary school setting include improve teachers' administration works, parents' access towards their children's education, school's credibility image, and satisfaction with the school's services. This technology has been implemented limited to some private schools only. Using technology to assist the success of a school will become a more pervasive act in the future since viewing the teachers, students, and parents as the honoured stakeholders will attract school's ability in serving their customers.