Taxonomy of Factors Causing Integration Failure during Global Software Development

Zafar, Atique Ahmad; Saif, Shahela; Khan, Muzafar; Iqbal, Javed; Akhunzada, Adnan; Abdul, Wadood; Almogren, Ahmad; Alamri, Atif

doi:10.1109/access.2017.2782843

Cited by 23 publications

(28 citation statements)

References 51 publications

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“…The identified challenges were further classified into different categories as the same factor‐based classification was performed by other researchers . Noll et al conducted an industrial empirical study to develop a framework that shows the relationship between the autonomy and motivation level of distributed agile team members.…”

Section: Preliminary Resultsmentioning

confidence: 99%

“…The identified challenges were further classified into different categories as the same factor-based classification was performed by other researchers. [40][41][42] Noll et al 40 conducted an industrial empirical study to develop a framework that shows the relationship between the autonomy and motivation level of distributed agile team members. Their findings highlighted the fact that autonomy is one of the motivating factors but not sufficient to elevate the motivation level of team members.…”

Section: Challenge Categorizationmentioning

confidence: 99%

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GSEPIM: A roadmap for software process assessment and improvement in the domain of global software development

Khan

Keung

Niazi

et al. 2018

J Software Evolu Process

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Software development firms have begun adopting the practice of global software development (GSD). The main reason for the shift toward globalization is the various benefits received by software development firms. However, there are several issues faced by GSD organizations, particularly those associated with software process improvement (SPI). It has been noticed that a formal process improvement approach could assist in successfully executing development activities in GSD. The core objective of this research work is to develop a global software engineering process improvement model (GSEPIM) to assess and improve software process activities in a GSD environment. The proposed model will be developed based on existing models in other domains, an empirical study conducted with GSD practitioners, and an understanding of critical success factors and challenges of SPI. In this study, the first step in the development of GSEPIM is completed by identifying the challenges of SPI in GSD and presenting a solution in the form of a robust framework.

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Section: Preliminary Resultsmentioning

confidence: 99%

Section: Challenge Categorizationmentioning

confidence: 99%

GSEPIM: A roadmap for software process assessment and improvement in the domain of global software development

Khan

Keung

Niazi

et al. 2018

J Software Evolu Process

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“…Requirements elicitation and documentation is a challenge in the case of GSD [46]. The issues like insufficient understanding of the requirements, inappropriate requirements change management and quickly changing requirements lead to integration failures in the case of GSD [47]. The methods that are employed to specify and validate the requirements for collocated development of software, are not effective in the case of GSD.…”

Section: Related Workmentioning

confidence: 99%

Requirements engineering issues causing software development outsourcing failure

et al. 2020

Self Cite

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Software development outsourcing is becoming more and more famous because of the advantages like cost abatement, process enhancement, and coping with the scarcity of needed resources. Studies confirm that unfortunately a large proportion of the software development outsourcing projects fails to realize anticipated benefits. Investigations into the failures of such projects divulge that in several cases software development outsourcing projects are failed because of the issues that are associated with requirements engineering process. The objective of this study is the identification and the ranking of the commonly occurring issues of the requirements engineering process in the case of software development outsourcing. For this purpose, contemporary literature has been assessed rigorously, issues faced by practitioners have been identified and three questionnaire surveys have been organized by involving experienced software development outsourcing practitioners. The Delphi technique, cutoff value method and 50% rule have also been employed. The study explores 150 issues (129 issues from literature and 21 from industry) of requirements engineering process for software development outsourcing, groups the 150 issues into 7 identified categories and then extricates 43 customarily or commonly arising issues from the 150 issues. Founded on 'frequency of occurrence' the 43 customarily arising issues have been ranked with respect to respective categories (category-wise ranking) and with respect to all the categories (overall ranking). Categories of the customarily arising issues have also been ranked. The issues' identification and ranking contribute to design proactive software project management plan for dealing with software development outsourcing failures and attaining conjectured benefits of the software development outsourcing.

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“…Factors included in this category are the employee training as well as the project coordination. Project coordination includes the time of the project team in general [12], but also the effort of coordination between departments [17] or the planning of the process and the needed resources [46]. Depending on which technology the organization has chosen to integrate the shadow IT with the enterprise system, those expenditures may vary as well.…”

Section: Analysis From a Switching Cost Dimensionmentioning

confidence: 99%

“…Besides, research mentions that the organization also has to understand the process behind IT integration, which requires time and effort [15,18]. Additionally, top management support is very important [12,13], and the organization also, in some cases, has to restructure their processes [18,30] and communicate the change [46]. Those factors, again, also concern shadow IT integration.…”

Section: Analysis From a Switching Cost Dimensionmentioning

confidence: 99%

Conceptualizing Shadow IT Integration Drawbacks from a Systemic Viewpoint

Huber

Zimmermann

Rentrop

et al. 2018

Systems

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Business units are increasingly able to fuel the transformation that digitalization demands of organizations. Thereby, they can implement Shadow IT (SIT) without involving a central IT department to create flexible and innovative solutions. Self-reinforcing effects lead to an intertwinement of SIT with the organization. As a result, high complexities, redundancies, and sometimes even lock-ins occur. IT Integration suggests itself to meet these challenges. However, it can also eliminate the benefits that SIT presents. To help organizations in this area of conflict, we are conducting a literature review including a systematic search and an analysis from a systemic viewpoint using path dependency and switching costs. Our resulting conceptual framework for SIT integration drawbacks classifies the drawbacks into three dimensions. The first dimension consists of switching costs that account for the financial, procedural, and emotional drawbacks and the drawbacks from a loss of SIT benefits. The second dimension includes organizational, technical, and level-spanning criteria. The third dimension classifies the drawbacks into the global level, the local level, and the interaction between them. We contribute to the scientific discussion by introducing a systemic viewpoint to the research on shadow IT. Practitioners can use the presented criteria to collect evidence to reach an IT integration decision.

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Taxonomy of Factors Causing Integration Failure during Global Software Development

Cited by 23 publications

References 51 publications

GSEPIM: A roadmap for software process assessment and improvement in the domain of global software development

GSEPIM: A roadmap for software process assessment and improvement in the domain of global software development

Requirements engineering issues causing software development outsourcing failure

Conceptualizing Shadow IT Integration Drawbacks from a Systemic Viewpoint

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