Task Supportive and Personalized Human-Large Language Model Interaction: A User Study
Ben Wang,
Jiqun Liu,
Jamshed Karimnazarov
et al.
Abstract:Large language model (LLM) applications, such as ChatGPT, are a powerful tool for online information-seeking (IS) and problem-solving tasks. However, users still face challenges initializing and refining prompts, and their cognitive barriers and biased perceptions further impede task completion. These issues reflect broader challenges identified within the fields of IS and interactive information retrieval (IIR). To address these, our approach integrates task context and user perceptions into human-ChatGPT int… Show more
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