2011
DOI: 10.2307/j.ctv18pgvjh
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Tableaux de bord de gestion et indicateurs de performance

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Cited by 6 publications
(5 citation statements)
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“…To provide and monitor the performance indicators, scorecards presenting the four dimensions (and their indicators) can be used at each department and hierarchical level, forming a network of scorecards (information is presented and discussed in the control rooms during regular meeting) (Figure 6). This proposal is inspired from the study of Voyer (Voyer & Voyer, 1999) that developed a network of interrelated dashboards used at different levels within an organisation. Béland and Abran (2004) also used this concept.…”
Section: Strategy Map Developmentmentioning
confidence: 99%
“…To provide and monitor the performance indicators, scorecards presenting the four dimensions (and their indicators) can be used at each department and hierarchical level, forming a network of scorecards (information is presented and discussed in the control rooms during regular meeting) (Figure 6). This proposal is inspired from the study of Voyer (Voyer & Voyer, 1999) that developed a network of interrelated dashboards used at different levels within an organisation. Béland and Abran (2004) also used this concept.…”
Section: Strategy Map Developmentmentioning
confidence: 99%
“…Avec l'avènement du tableau de bord, nous avons constaté que seulement 31,7% de notre population ont eu à utiliser le tableau de bord contre 68,3% qui ne l'ont jamais utilisé. Ce résultat est similaire à ceux de Voyer et Anas MLS [10,11]. Ce résultat serait le fait que beaucoup d'Officines ne sont pas informées sur le tableau de bord.…”
Section: Niveau D'utilisation Du Tableau De Bordunclassified
“…According to the majority of the literature consulted, there are several conceptually acceptable but distinctive definitions of performance depending on the domain affected and the context of use. As Saucier points out: "The notion of performance must therefore also be clarified each time it is used" (Voyer, 2000).…”
Section: Theoretical Framework Of Performancementioning
confidence: 99%