Systemy ekspertowe w działalności bibliotecznej i informacyjnej: stan badań, problemy badawcze, przykłady zastosowań

Abstract

Purpose/thesis: The purpose of this paper is to answer the questions of whether and to what extent expert systems are currently used in library and information services. Attention is drawn to the fol­lowing elements of the information process: acquisition, storage and cataloging/description of infor­mation (search characteristics, search instruction), information retrieval (querying, natural language queries), transmission and implementation of information.
 Methods: The analysis of the literature acquired through queries in selected databases provided basis for the discussion of research trends in the field of expert systems as one of the methodologies of knowledge management using methods of artificial intelligence: problem solving and represen­tation of knowledge (knowledge generation, valuation and management, knowledge extraction and synthesis in the construction of expertise), „self-learning”, performance evaluation. In the final part of the paper an attempt was made to identify possible areas of expert systems application in libraries and information centers.
 Results:The research helped to specify the number of bibliographic records containing information about expert systems and recorded in selected databases. Expert systems vocabulary presented in the example thesaurus was discussed and the literature of the field was studied.
 Conclusions: The quantitative analysis of the literature showed a significant decrease in the number of publications on expert systems after 2010. Nevertheless, the expert systems (both experimental and operational) are used in numerous fields. It is expected that these systems will be used in spe­cialized libraries for the acquisition and codification of knowledge in selected areas of specialization.