Systematic literature review on work domains represented by the abstraction hierarchy

Abstract

Ecological interface design allows the user to cope with three types of events: (a) familiar, (b) occasional, but anticipated and (c) unexpected. To cope with unexpected events, this theoretical framework recommends starting with an analysis of the work domain and the main technique is the abstraction hierarchy (AH). However, the time and effort required to produce one remains a challenge. One solution is to develop AHs for specific work domains in order to be reused. This article presents an analysis of 32 work domains that have been represented by an AH that were selected from a systematic literature review. The results show that 11 represent industrial domains, 22 have 5 levels of abstraction and 21 represent causal systems. The results allow researchers to reuse entirely or adapt AHs from these work domains and to direct HA development towards work domains that are not covered. CCS CONCEPTS • Human-centered computing → Human computer interaction (HCI) → HCI theory, concepts and models.