Systematic and educational influences of civil society on public administration communications organization in quarantine restriction COVID-19 condition

Abstract

The purpose of the study is an analysis of the systemic influences of civil society on the public administration communications. The study focuses on interaction with the residents of the respective united territorial communities, and on the participation of public organizations in the communication processes of territorial communities - to improve the quality of services to the population in quarantine measures. The peculiarities and the main aspects of digital interaction with the residents of the territorial community and effective coverage of the government's activities with digital tools are identified. The practices of holding general meetings, public hearings, budget implementation, use of electronic petitions, appeals, work of advisory bodies and self-organization bodies, organization of access to collegial bodies in conditions of quarantine restrictions due to the COVID-19 epidemic were considered. It has proposed to make more active use of e-democracy tools to interact with community members on the basis of transparency and openness of government. It was proved that the participation of representatives of civil society institutions in local self-government advisory bodies significantly increases the capacity of local authorities to communicate and ensureself-organization, representation, realization and protection of interests and rights of citizens.