2022
DOI: 10.1177/1357633x221074504
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Synchronous and asynchronous teledermatology: A narrative review of strengths and limitations

Abstract: The policy changes prompted by the COVID-19 pandemic caused synchronous models (primarily video visits) to supplant asynchronous models (store-and-forward or shared digital photographs) as the default and predominant modality of teledermatology care. Here, we call attention to the unique strengths and limitations of these models in terms of clinical utility, accessibility, and cost-effectiveness. Strengths of synchronous visits include direct physician-patient interaction and current reimbursement parity; limi… Show more

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Cited by 23 publications
(16 citation statements)
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“…1 , 6 , 8 , 27 Current evidence suggests diagnosis and initial management of typical presentations of common rashes (eg, psoriasis, atopic dermatitis, acne, and rosacea) as well as follow-up care, medication monitoring, and prescription refills for established diagnoses can often be resolved during synchronous teledermatology visits. 13 , 28 , 29 In contrast, full-body skin examinations or evaluation of lesions concerning for malignancy may be better suited for in-person appointments, which permit dermoscopy and biopsy procedures. 9 , 13 , 28 , 29 , 30 , 31 Synchronous visits may also create technological difficulties for patients, 6 , 26 which can lower the image quality and contribute to increased time per appointment.…”
Section: Synchronous Live-interactive Visitsmentioning
confidence: 99%
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“…1 , 6 , 8 , 27 Current evidence suggests diagnosis and initial management of typical presentations of common rashes (eg, psoriasis, atopic dermatitis, acne, and rosacea) as well as follow-up care, medication monitoring, and prescription refills for established diagnoses can often be resolved during synchronous teledermatology visits. 13 , 28 , 29 In contrast, full-body skin examinations or evaluation of lesions concerning for malignancy may be better suited for in-person appointments, which permit dermoscopy and biopsy procedures. 9 , 13 , 28 , 29 , 30 , 31 Synchronous visits may also create technological difficulties for patients, 6 , 26 which can lower the image quality and contribute to increased time per appointment.…”
Section: Synchronous Live-interactive Visitsmentioning
confidence: 99%
“…1 , 12 Given the prepandemic prominence of store-and-forward modality, we also discuss considerations for asynchronous teledermatology. 9 , 13 While we focus on the policy in the United States, lessons learned are relevant to an international audience.…”
Section: Introductionmentioning
confidence: 99%
“…Additionally, appointment wait times are reduced [39]. From a provider standpoint, synchronous visits enable direct physician-patient interaction, more closely mimic in-office visits, and are typically reimbursed by insurance [42 ▪ ,43].…”
Section: Teledermatologymentioning
confidence: 99%
“…Given the visual nature of dermatologic examinations, delivery of high-quality teledermatology care requires adequate visualization of the patient's skin. It can be difficult to properly visualize the skin through live-interactive video, and photographs are preferred for adequate skin evaluation [17]. Previous evaluations of teledermatology care have not assessed whether patients had submitted photographs for their video or telephone visits, which can be an important determinant of the quality of care received.…”
Section: Introductionmentioning
confidence: 99%