Sustaining the Momentum: Archival Analysis of Enterprise Resource Planning Systems (2006–2012)

Abstract

The domain of Enterprise Resource Planning (ERP) systems is an enduring paradigm for Information Systems (IS) researchers. The Enterprise System paradigm provides a rich environment to test fundamental concepts like system adoption, system use and system success, while acknowledging changes derived through longer system lifecycles and multiple user cohorts. On the other hand, ERP systems are in the centre of new contemporary radical changes in technologies on cloud computing, mobile platforms and big data. Moreover, ERP Systems provide the context for cross disciplinary research such as change management, knowledge management, project management and business process management research. This article provides a critique of 219 papers published on ERP Systems from 2006-2012, making observations of ERP research and make recommendations for future research directions.

How do Requirements Evolve over Time? A Case Study Investigating the Role of Context and Experiences in the Evolution of Enterprise Software Requirements

“…Hence, it is important to focus on the dynamics of ES requirements beyond the implementation stage by analyzing how different contextual factors and experiences with the ES intertwine and shape the evolution requirements (Jarke et al, 2011). Although previous research acknowledges the volatility and evolution of requirements over time (Markus and Tanis, 2000), the evolution of requirements throughout the ES life cycle scarcely represents the unit of analysis (Esteves and Bohorquez, 2007;Eden et al, 2014). Particularly, research provides little explanation of the mechanisms that shape the requirements evolution process beyond implementation of the ES (Pollock and Williams, 2007).…”

Investigating the Effect of Customization on Rework in a Higher Education Enterprise Resource Planning (ERP) Post-Implementation Environment: A System Dynamics Approach

“…It addresses recently identified research gaps regarding customization, project evaluation, effort estimation, impact of adoption, system maintenance, performing updates with enterprise apps, and potential reasons for system abandonment (Eden et al, 2014;Parthasarathy, 2012). This study contributes to the system dynamics field by providing a new way of thinking about the rework cycle, often considered to be the most important feature of system dynamics project models (Lyneis & Ford, 2007), in an ERP post-implementation environment.…”

“…Additionally, the study and resulting model help address research gaps regarding software engineering issues such as customization, project evaluation, and effort estimation (Parthasarathy, 2012). The use of system dynamics modeling from a post-implementation perspective further addressed research gaps recently identified by Eden et al (2014), such as impact of adoption, system maintenance, performing updates with enterprise apps, and potential reasons for system abandonment.…”

“…The lack of proper post-implementation management increases the likelihood of ERP discontinuance intentions (Furneaux & Wade, 2011) and the reasons for system abandonment have been identified by Eden et al (2014) as a current research gap. This study helps to address that gap by offering a unique system dynamics perspective, which can be used to better analyze the challenges associated with the post-implementation ERP environment via simulation modeling.…”

The Future of Outsourcing in the Asia-Pacific Region: Implications for Research and Practice—Panel Report from PACIS 2014

“…The current situation provides interesting opportunities and challenges for the region. The sector is set to grow further, with a new wave of small-and medium-sized companies adopting packaged enterprise systems (Eden, Sedera, & Tan, 2014). The region has a different business ownership structure to the Western world, with a predominance of large family-owned or single-owner businesses.…”