Sustaining Information and Communication Technology use among Canadians with at Least One Activity Limitation

Young, Wendy B.; Clarke, Jared B.; Klima, George; Gadag, Veeresh; Gien, Lan; Hardill, Irene

doi:10.18848/1832-3669/cgp/v07i04/56226

Cited by 5 publications

(2 citation statements)

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“…Some reasons for the wide divergence in the statistics are discussed in Olphert and Damodaran [4] but primarily relate to differences in the length of time used as an indicator of disuse, which ranges from 1 month since last use to 1 year. The study with both the largest sample size (25,169,820) and longest interval since last use (1 year) shows that while around 3% of the population as a whole may give up using their computers, this rises to almost 10% of older and disabled users [10] . Such an attrition rate raises concerns: achieving the benefits of digital en-gagement requires not only that people join the 'bandwagon' of digital engagement, but also that they sustain that engagement on an ongoing basis.…”

Section: Introductionmentioning

confidence: 99%

Falling Off the Bandwagon? Exploring the Challenges to Sustained Digital Engagement by Older People

Damodaran

Olphert²,

Sandhu³

2013

Gerontology

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Objectives: This study examines older people's use of information and communication technologies (ICTs) and identifies the factors which can prevent or promote their sustained use. Methods: A mixed methods approach was adopted. Quantitative and qualitative data were collected by a survey of 323 older ICT users (aged ≥50 years) between 2011 and 2012. These data were supplemented by qualitative data obtained through in-depth interviews, focus groups and storytelling. Quantitative data were analysed using PASW including bivariate and multivariate analyses. Qualitative data were analysed using an inductive, thematic approach. Results: The findings show that, contrary to some stereotypes, many older people are enthusiastic, competent and confident users of ICTs. However, they report a range of challenges in reaching and maintaining this situation. These include technological complexity and change, age-related capability changes and a lack of learning and support mechanisms. Intrinsic motivation and social support are important in enabling older people to overcome these challenges. Discussion: Getting older people online has been a high priority in many countries over the past decade. However, little attention has been paid to whether and how their usage can be sustained over time. We discuss the implications of the findings for policy and practice.

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Section: Introductionmentioning

confidence: 99%

Falling Off the Bandwagon? Exploring the Challenges to Sustained Digital Engagement by Older People

Damodaran

Olphert²,

Sandhu³

2013

Gerontology

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“…It is a common myth that 'once people are online, they stay online'. Yet various studies show that some people, who have used the internet at some point, and for some period of time, have subsequently stopped doing so (Katz J. E., Apsden, 1998;Emmanouilides and Hammond, 2000;Dutton and Blank, 2011;Young et al, 2012). The authors see this phenomenon as a potential but largely unrecognized 'fourth digital divide' , i.e.…”

Section: Literature Reviewmentioning

confidence: 99%

The role of a social context for ICT learning and support in reducing digital inequalities for older ICT users

Damodaran

Sandhu

2016

IJLT

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This paper examines the key role of formal and informal social support in reducing digital inequalities by enabling the digital participation of older people. It is based primarily on research conducted on the (anonymised) project in the UK over a four year period working with over 1000 older people using mixed research methods within a participative framework. It is further informed by other studies. The rich, multi-faceted evidence reveals on the one hand the extensive learning and support needs and requirements of older users of information and communication technologies (ICTs) and, on the other, the dearth of reliable and on-going support provision. ICT learning and support in the UK relies primarily on the goodwill of friends and family and on the availability of staff and volunteers in community venues, such as public libraries. Arrangements are often ad hoc and variable in quality and reliability. In a facilitated workshop, the learning and ICT support needs of older people and their preferred forms of provision were documented and deliberated. This generated a clear set of user requirements. To meet these requirements a proposition for community-based ICT support provision has been developed and refined. The paper concludes with consideration of this proposition which offers a powerful way to reduce the widespread digital inequalities among older people.

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Staying connected: Exploring mobile phone use amongst older adults in the UK

Hardill

Olphert

2012

Geoforum

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Sustaining Information and Communication Technology use among Canadians with at Least One Activity Limitation

Cited by 5 publications

References 0 publications

Falling Off the Bandwagon? Exploring the Challenges to Sustained Digital Engagement by Older People

Falling Off the Bandwagon? Exploring the Challenges to Sustained Digital Engagement by Older People

The role of a social context for ICT learning and support in reducing digital inequalities for older ICT users

Staying connected: Exploring mobile phone use amongst older adults in the UK

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