Sustainable Supply Chain Management Practices in the Hospitality and Tourism Sector in Africa

The implications of industry 4.0 for the tourism sector: A systematic literature review

“…As in Ref. [ 55 ], the studies reveal no significant achievements despite highlighting the 4IR in the tourism sector. It might be justified by the fact that some countries in analysis lack basic ICTs infrastructures (e.g., access to fiber, internet connection, wi-fi), preventing them from fully responding to the 4IR requirements.…”

“…The studies by Refs. [ 52 , 55 ] discuss the advantages of technologies in hospitality supply chains, while [ 53 ] describe the diffusion of I4.0 in the hospitality sector, by briefly mentioning two case studies. Lastly, from a more managerial perspective, [ 47 ] provide some insights into the implications of the 4.0 paradigm in environmentally sustainable practices.…”

“…For instance, the study by Ref. [ 55 ] provides a theoretical approach regarding the influence of the 4IR in the tourism supply chain in sub-Saharan Africa. Exploring the case of Airbnb as a sharing economy platform, the authors demonstrate the disruptive capacity of technology and how it enhances commercial processes through a novel supply chain model based on a collaborative platform.…”