2020
DOI: 10.1002/bse.2479
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Sustainable reverse supply chains and circular economy in multichannel retail returns

Abstract: The percentage of products being returned in multichannel retail are high and further increasing, yet many retailers and manufacturers are unaware of the importance and scale of this issue. They consider dealing with returns as a cost of doing business and are oblivious of the potential for conflicts between their corporate social responsibility commitments and their returns practices. This article investigates how far sustainable practices and circular economy concepts have been implemented in retail returns … Show more

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Cited by 84 publications
(88 citation statements)
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“…The CE is the process of transforming SC operations from the linear model to a circular production/business model, where used/waste materials and components are reintroduced into the SC in a closed‐loop system through reusing, recycling, remanufacturing, repair, and refurbishing as a means of recapturing value and minimizing negative impacts (Chen, Lu, Ming, Zhang, & Zhou, 2020; Frei, Jack, & Krzyzaniak, 2020; Kusi‐Sarpong et al, 2019). With the implementation of CE practices, waste generation from manufacturing can be reduced by a significant amount (Katz‐Gerro & López Sintas, 2018).…”
Section: Literature Reviewmentioning
confidence: 99%
“…The CE is the process of transforming SC operations from the linear model to a circular production/business model, where used/waste materials and components are reintroduced into the SC in a closed‐loop system through reusing, recycling, remanufacturing, repair, and refurbishing as a means of recapturing value and minimizing negative impacts (Chen, Lu, Ming, Zhang, & Zhou, 2020; Frei, Jack, & Krzyzaniak, 2020; Kusi‐Sarpong et al, 2019). With the implementation of CE practices, waste generation from manufacturing can be reduced by a significant amount (Katz‐Gerro & López Sintas, 2018).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Food waste and loss have many detrimental effects on the environment by increasing GHG and pollution (Sathiyagothai & Saravanan, 2017). These emissions can be reduced by avoiding unnecessary transport (Frei, Jack, & Krzyzaniak, 2020; Shamiss, 2018). RL activities can be implemented into the food supply chain to decrease food waste and loss.…”
Section: Introductionmentioning
confidence: 99%
“…Results reveal that a transparent process is the most crucial risk associated with CE initiatives in SC. Frei, Jack, and Krzyzaniak (2020) analysed the adoption level of CE and sustainable practices in the retail return system. The study highlighted various barriers and challenges in the adoption of CE and sustainable practices while suggesting solutions to tackle those challenges.…”
Section: Previous Literaturementioning
confidence: 99%