2020
DOI: 10.3390/su12177168
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Sustainable Relationship Development between Hotel Company and Its Employees: Linking Job Embeddedness, Job Satisfaction, Self-Efficacy, Job Performance, Work Engagement, and Turnover

Abstract: This study aimed to investigate the impact of hotel employees’ perceived job embeddedness on job satisfaction, self-efficacy, turnover intention, job performance, and job commitment. The results showed that job embeddedness partially increased job satisfaction, while job satisfaction and self-efficacy reduced turnover intention and increased job performance and job commitment. Furthermore, job satisfaction and self-efficacy were found to play an important mediating role. Therefore, the theoretical framework, b… Show more

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Cited by 29 publications
(31 citation statements)
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“…First, the major aspect of the present study centered on the cognitive process. Nevertheless, some recent studies asserted the emerging role of affect/emotion variables in tourists' post-purchase decision-making process and behaviors [49,50]. Therefore, it is also recommended for future research to consider the impact of affective/emotional process and cognitive factors for better explication of rural tourists' behaviors in Inner Mongolia.…”
Section: Discussion and Implicationmentioning
confidence: 99%
“…First, the major aspect of the present study centered on the cognitive process. Nevertheless, some recent studies asserted the emerging role of affect/emotion variables in tourists' post-purchase decision-making process and behaviors [49,50]. Therefore, it is also recommended for future research to consider the impact of affective/emotional process and cognitive factors for better explication of rural tourists' behaviors in Inner Mongolia.…”
Section: Discussion and Implicationmentioning
confidence: 99%
“…The hotel industry is labor-intensive and highly dependent on human resources. Human resource management is indispensable [73]. Sardo, Serrasqueiro and Alves [57] empirically confirmed that human capital has a positive impact on the financial performance of a hotel.…”
Section: Conclusion and Managerial Implicationsmentioning
confidence: 91%
“…Off the job embeddedness merupakan keterikatan di luar pekerjaan yang membuat karyawan tetap melekat pada pekerjaannya (Faisal et al, 2020). Apabila seorang karyawan menemukan dirinya cocok dengan komunitasnya, dalam dirinya akan timbul perasaan memiliki dan sikap positif (Yu et al, 2020). Off the job embeddedness merupakan konstruksi yang memengaruhi pekerjaan dan kehidupan keluarga seorang pekerja yang membuat seseorang tetap berada di mana pun komunitas tersebut ada (Zainuddin & Noor, 2019).…”
Section: Off the Job Embeddednessunclassified