Sustainable Digital Transformation for SMEs: A Comprehensive Framework for Informed Decision-Making

Abstract

This study presents a sustainable digital transformation framework to integrate sustainable practices into digital transformation initiatives within Small and Medium Enterprises (SMEs). The methodology includes a literature review, a framework creation, and a case study with passive participation. The framework was structured to help industries implement responsible digitalization initiatives in five key stages: setting objectives, fostering stakeholder-focused engagement, defining sustainable objectives and dimensions, creating a sustainable model, and executing the project. Validating the proposal in the context of an SME allowed us to discern the tangible benefits of sustainability practices for the organization, further reinforcing the relevance and applicability of the framework. In conclusion, this research offers valuable information for SMEs considering starting a sustainable digitalization process.