2012
DOI: 10.1002/bse.1748
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Sustainable Development in Retailing: What is the Impact on Store Choice?

Abstract: Sustainability is gaining ground in the food retail industry. But empirical studies on sustainable development in retailing are rare when it comes to highlighting the customer's perspective. This paper investigates the impact of sustainability initiatives on store choice. We report from a web‐based conjoint experiment with 153 customers from Austria, Germany and Switzerland and investigate 1224 choice‐decisions conducted between June and October 2009. We find that sustainability is more than a soft topic and h… Show more

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Cited by 42 publications
(27 citation statements)
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References 103 publications
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“…From the perspective of a low‐cost business model, corporate sustainability should otherwise be reconsidered as a non‐value‐adding activity. In this regard, Hampl and Loock () show that visible corporate sustainability initiatives positively affect customers' retail store choices, with the price being a subordinate decision criterion.…”
Section: Resultsmentioning
confidence: 99%
“…From the perspective of a low‐cost business model, corporate sustainability should otherwise be reconsidered as a non‐value‐adding activity. In this regard, Hampl and Loock () show that visible corporate sustainability initiatives positively affect customers' retail store choices, with the price being a subordinate decision criterion.…”
Section: Resultsmentioning
confidence: 99%
“…Research shows that environmentally preferable features of products have an impact on customers’ choices, intentions and WTP (De Pelsmacker et al , ; Hampl and Loock, ; Kaenzig et al , ). Existing research on demand for green products n air travel almost exclusively focuses on carbon offsets, with mixed results.…”
Section: Background and Hypothesesmentioning
confidence: 99%
“…their economic, ecological and social performance, simultaneously (Dyllick and Hockerts, ; Figge et al ., ). Therefore the concept of corporate sustainability is also labeled the ‘triple bottom line’ (TBL) or ‘profit people planet’ (Elkington, ; Bos‐Brouwers, ; Hampl and Loock, ; Schaltegger et al ., ).…”
Section: Prior Literaturementioning
confidence: 99%