International Conference on Transportation and Development 2022 2022
DOI: 10.1061/9780784484340.022
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Sustainability, Scalability, and Resiliency of the Town of Innisfil Mobility-on-Demand Experiment: Preliminary Results, Analyses, and Lessons Learned

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Cited by 4 publications
(3 citation statements)
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“…This study was motivated by a desire to explore and document the impacts of Fort Erie's successful transition from fixed-route transit using diesel buses to on-demand transit (ODT) using light-duty minivans. Recognizing that the Fort Erie transition had not been previously documented in the published literature, this work was also motivated by prior efforts exploring a nearby on-demand pilot in Innisfil, Ontario [3]. The National Renewable Energy Laboratory (NREL) team collaborated with Fort Erie Transit and its partners to collect information, present an overview of the on-demand transit service's implementation, and analyze impacts with respect to cost, energy, emissions, ridership, and customer satisfaction.…”
Section: Methods and Organizationmentioning
confidence: 99%
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“…This study was motivated by a desire to explore and document the impacts of Fort Erie's successful transition from fixed-route transit using diesel buses to on-demand transit (ODT) using light-duty minivans. Recognizing that the Fort Erie transition had not been previously documented in the published literature, this work was also motivated by prior efforts exploring a nearby on-demand pilot in Innisfil, Ontario [3]. The National Renewable Energy Laboratory (NREL) team collaborated with Fort Erie Transit and its partners to collect information, present an overview of the on-demand transit service's implementation, and analyze impacts with respect to cost, energy, emissions, ridership, and customer satisfaction.…”
Section: Methods and Organizationmentioning
confidence: 99%
“…Other communities have adopted similar on-demand systems with various business models. The town of Innisfil, Ontario, partnered with Uber in 2017 for an effective outsourced ODT system [3]. According to interviews with employees of the town of Fort Erie, Fort Erie considered such a partnership, but there are few Uber drivers in the Fort Erie area.…”
Section: Implementation Of the Fort Erie On-demand Transit Systemmentioning
confidence: 99%
“…One of the most significant differences between the operation of the standard Uber service and Innisfil Transit is that all riders must opt in to having their rides pooled (although not every trip will be matched for pooling). Innisfil found that prior to the COVID-19 pandemic (November 2019), more than 50% of trips were pooled-significantly higher than the 17% match rate for traditional ridehailing operations in Chicago, despite the larger city's higher population density (Weigl et al 2022). Analysis of Innisfil Transit performance compared to estimated bus system performance found that the partnership with Uber resulted in significantly higher quality of service at a lower cost and with reduced emissions per trip.…”
Section: Innisfil Ontario Uber Partnershipmentioning
confidence: 99%