Sustainability of banking professionals through the mediating role of employee engagement among organisational citizenship behaviour and job satisfaction
Anwesweta Panigrahi,
Rupali Khaire,
Swetaleena Hota
et al.
Abstract:In the dynamic banking industry, job satisfaction, organizational citizenship behavior (OCB), and employee engagement are interconnected. The study on Indian public and private banks examines how these factors ensure long-term viability and global competitiveness. Employee engagement, job satisfaction, and organizational citizenship behavior (OCB) are studied. Job satisfaction and OCB are examined to see if employee engagement mediates. This study prompted the banking sector’s growing awareness of the need to … Show more
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