Surviving Covid-19: what museums and cultural institutions can do to attract cultural tourists and get through the pandemic

Palumbo, Rocco

doi:10.1007/s12208-022-00359-x

Cited by 4 publications

(2 citation statements)

References 81 publications

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“…The COVID‐19 pandemic has highlighted the vulnerability of cultural institutions, including museums, and placed their sustainability under stress (Palumbo, 2022). Lockdowns have boosted the development of digital services worldwide (Agostino et al, 2020; ICOM, 2020; NEMO, 2020; Simone et al, 2021), and the digital environment has rapidly become a tool for promoting citizen participation and ensuring heritage sustainability (Rivero et al, 2020).…”

Section: Sustainability Reporting In Museums: Hypotheses Developmentmentioning

confidence: 99%

Measuring museum sustainability within the framework of institutional theory: A dictionary‐based content analysis of French and British National Museums' annual reports

Cerquetti,

Sardanelli,

Ferrara

2023

Corp Soc Responsibility Env

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In the context of increasing attention on museum sustainability, this research adopts a dictionary‐based, content‐analysis approach to measure the degree of sustainability disclosed in European museum annual reports and similar documents. The analysis is carried out through the lens of institutional theory, assuming that the presence of formal and informal regulations positively affects the level of sustainability in annual reporting practices. Furthermore, the paper discusses the level of sustainability disclosed by different types of museums and the impact of the COVID‐19 pandemic on the extent of sustainability‐oriented reporting. The article compares top public museums in the UK and France, the European countries where accountability practices are most deeply rooted for legal and cultural reasons, and where the most visited museums in the world are located. The findings show that the type of museum and the country significantly affect the ESG (Environmental, Social, and Governance) score, whereas mentioning COVID‐19 or the year of publication does not.

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Section: Sustainability Reporting In Museums: Hypotheses Developmentmentioning

confidence: 99%

Measuring museum sustainability within the framework of institutional theory: A dictionary‐based content analysis of French and British National Museums' annual reports

Cerquetti,

Sardanelli,

Ferrara

2023

Corp Soc Responsibility Env

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“…The use of these new forms of communication has favoured new ways of using cultural products (Fernández & Alarcón, 2020;Hugentobles, 2022;Longhi-Heredia & Marcotte, 2021). During the Covid-19 pandemic, the use of social networks enabled museum activities to maintain exchanges with the public, enrich the offer of services and strengthen the attractiveness of museums and cultural institutions (Palumbo, 2022). The use of software and technologies helps to define new promotional practices because they allow to build and provide agile experi-ences and increase the dissemination of cultural heritage (Gomez-Oliva et al, 2019).…”

Section: C1: Participation In Tourism Promotion Initiativesmentioning

confidence: 99%

The identification of cultural tourism geographies: Results from a Systematic Literature Review

Palermo,

Chieffallo,

Virgilio

2023

Geographica Pannonica

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Tourism development allows the enhancement of the heritage of local cultural resources , expressing the territorial potential. The Systematic Literature Review shown in this paper highlight the relationship between "cultural heritage" and "tourism". The current state of the art and the specific relationships between the contents of the selected publications demonstrate that tourism is an indispensable tool in local communication and cultural promotion policies and strategies. The qualitative results allow the identification of cultural tourism geographies that coincide with four thematic clusters not evident in advance.

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Exploring new realms or losing touch? Assessing public beliefs about tourism in the metaverse–a big-data approach

Mahmoud,

Fuxman,

Asaad

et al. 2024

IJCHM

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Purpose The Metaverse is rapidly reshaping the understanding of tourism, yet the public perception of this new domain remains largely uncharted empirically. This paper aims to build on the technology acceptance model (TAM) and diffusion of innovations theory (DIT) to fill this gap, offering crucial insights that could inform scholars and practitioners in both the tourism and technology sectors. Design/methodology/approach Using a big-data approach, the authors applied machine learning to scrape comments made by social media users on recent popular posts or videos related to tourism in the Metaverse from three prominent social media platforms. The cleaning process narrowed down 15,461 comments to 2,650, which were then analysed using thematic, emotion and sentiment analysis techniques. Findings The thematic analysis revealed that virtual tourism evokes a complex range of public beliefs. While many express awe and excitement toward its immersive capabilities, others remain sceptical about authenticity compared to physical travel. Additional themes show people draw comparisons to real-world tourism, discuss technology’s role and note educational value and novelty. However, some comments raise concerns about potential societal harms, exploitation and mental health impacts. Sentiment analysis found over half of the comments positive, though some were negative. Emotion analysis showed contentment, happiness and excitement as most frequent, though sadness, worry and loneliness also featured. Overall, perceptions of Metaverse tourism encompass enthusiasm yet substantial ambivalence. Originality/value To the best of the authors’ knowledge, this study is one of the first to comprehensively analyse public discussions on Metaverse tourism. It takes TAM and Rogers’s DIT a step further and provides fresh insights into how these theories can be employed in the emerging field of Metaverse tourism. The themes revealed new conceptual insights into multidimensional factors shaping public beliefs about Metaverse tourism and thus informing scholarly research on virtual interaction and technology acceptance regarding Metaverse tourism. In addition, the results can help tourism providers, platforms and marketers address salient public beliefs and sentiments/attitudes in developing marketing offerings, experiences and communications. Over time, this analysis methodology can be used to track the evolving public perceptions of Metaverse tourism.

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Surviving Covid-19: what museums and cultural institutions can do to attract cultural tourists and get through the pandemic

Cited by 4 publications

References 81 publications

Measuring museum sustainability within the framework of institutional theory: A dictionary‐based content analysis of French and British National Museums' annual reports

Measuring museum sustainability within the framework of institutional theory: A dictionary‐based content analysis of French and British National Museums' annual reports

The identification of cultural tourism geographies: Results from a Systematic Literature Review

Exploring new realms or losing touch? Assessing public beliefs about tourism in the metaverse–a big-data approach

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