Survey of Client Perspective On The Use of Veterinary Telemedicine For Chronic Disease Management

Matlock, Nathan Jay

doi:10.21007/chp.hiim.0070

Cited by 2 publications

(2 citation statements)

References 9 publications

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“…Other recent research has found that clients in rural areas were highly interested in carrying out treatment for pets with chronic health conditions via telemedicine platforms, and these clients were highly motivated to utilize telemedicine due to the reduced amount of stress it would cause in their pets ( 26 ). This indicates that clients can transition to the new technology with support and confidence from their veterinary team.…”

Section: Discussionmentioning

confidence: 99%

Opportunities for Expanding Access to Veterinary Care: Lessons From COVID-19

et al. 2022

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The COVID-19 pandemic impacted people and professions around the world, including veterinary medicine. The epidemiology of SARS-CoV-2 broadened the definition of vulnerability in human populations, and the virus' economic impacts exacerbated well-established financial barriers to providing equal access to medical care. The objective of this study was to explore how the pandemic was impacting access to companion animal care in the months March-September of 2020, with a focus on traditionally vulnerable as well as newly vulnerable populations. Additionally, this study sought to identify areas on which the veterinary profession can focus in order to help increase access to veterinary care, including the veterinary school curriculum, continuing education, and telemedicine. We conducted surveys and interviews with animal owners (n = 1009), veterinarians and clinic staff (n = 516), and access to veterinary care organizations (n = 17). Collectively, these responses highlighted how the COVID-19 pandemic created new, and amplified existing, issues with accessing and providing veterinary care. Three critical themes arose; (1) opportunities for further learning for the veterinary profession; including curricula around telemedicine, financially resilient business models and understanding health disparities and vulnerable populations; (2) a need for a network of collaboration and communication across veterinary clinics and access to care organizations and (3) future preparedness for health, economic or other crises response. Overall, the pandemic emphasized the complexity of access to care, as well as the role of veterinarians in public health. This information can be used to develop strategies to aid in increased access to veterinary care now and in the face of future disasters.

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Section: Discussionmentioning

confidence: 99%

Opportunities for Expanding Access to Veterinary Care: Lessons From COVID-19

et al. 2022

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“…However, studies in this field are limited. They either focus on small animal veterinarians' attitudes towards telemedicine, 4,5,7 are based on data collected from clients in special circumstances (such as during the COVID-19 pandemic), 3,6 focus on chronic disease management 23 or the impact on the veterinarianclient relationship 24 or include only cat owners. 3 To the best of the authors' knowledge, little empirical information currently exists about how dog and cat owners in general view telemedicine or the extent to which they would use it, if offered, as an alternative to an in-person consultation.…”

Section: Introductionmentioning

confidence: 99%

Seeing the benefits, but not taking advantage of them: Dog and cat owners’ beliefs about veterinary telemedicine

Springer,

Lund,

Corr

et al. 2023

Veterinary Record

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BackgroundTelemedicine offers benefits to clients and their animals, but potential disadvantages are also being debated.MethodsUsing a questionnaire, we investigated dog and cat owners’ (N = 2117) use of and beliefs about telemedicine and whether beliefs impact past and expected future use.ResultsAlthough the majority of owners are aware that telemedicine can lead to the risk of something being missed, they see great potential in remote consultation in terms of usefulness for follow‐up appointments or improving access to a specialist. However, only 12% of dog owners and 6% of cat owners have used telemedicine, and around 25% of owners who have never used it would be willing to use it in the future. Owners with a larger number of recent veterinary visits were more likely to have used telemedicine.LimitationsAlthough a definition of ‘telemedicine’ was provided, respondents may have had different perceptions of what this meant.ConclusionOwners of dogs and cats recognise the potential benefits of telemedicine, but there is a mismatch with the actual uptake. This not only raises questions about the current availability of telemedicine but also should increase veterinary professionals’ understanding of its potential benefits in veterinary practice.

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Survey of Client Perspective On The Use of Veterinary Telemedicine For Chronic Disease Management

Cited by 2 publications

References 9 publications

Opportunities for Expanding Access to Veterinary Care: Lessons From COVID-19

Opportunities for Expanding Access to Veterinary Care: Lessons From COVID-19

Seeing the benefits, but not taking advantage of them: Dog and cat owners’ beliefs about veterinary telemedicine

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