2019
DOI: 10.1097/sla.0000000000002560
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Surgeons’ Perceptions Toward Providing Care for Diverse Patients

Abstract: Surgeons identified the need to provide better cross-cultural care and proposed tenets for training. Based on these findings, we suggest the development and dissemination of a cultural dexterity training program that will provide surgeons with specific knowledge and skills to care for patients from diverse sociocultural backgrounds.

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Cited by 29 publications
(15 citation statements)
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“…Results also highlight the necessity for patients to be able to opt out of reporting SOGI information, and for nurses and registrars to receive cultural sensitivity and dexterity training on caring for patients who disclose that they identify as SGM. 26 Sexual and gender minorities patients deserve to be recognized, be acknowledged, and feel comfortable in the health care setting. The EQUALITY Study shows that nonverbal self-report of SOGI is the clear patient-centered method associated with higher SGM patient satisfaction in the ED.…”
Section: Discussionmentioning
confidence: 99%
“…Results also highlight the necessity for patients to be able to opt out of reporting SOGI information, and for nurses and registrars to receive cultural sensitivity and dexterity training on caring for patients who disclose that they identify as SGM. 26 Sexual and gender minorities patients deserve to be recognized, be acknowledged, and feel comfortable in the health care setting. The EQUALITY Study shows that nonverbal self-report of SOGI is the clear patient-centered method associated with higher SGM patient satisfaction in the ED.…”
Section: Discussionmentioning
confidence: 99%
“…All studies retrieved were written in English. All included studies were comprised of national audits (n = 6), 22‐27 organisational audits (n = 4), 28‐31 consensus methodology (n = 1), 32 narrative reviews (n = 7), 8,30,33‐37 university audits (n = 3), 34,37,38 project audits (n = 7), 33,37,39‐43 viewpoints (n = 8), 2,3,18,44‐48 simulation experiments (n = 3), 49‐51 case surveys (n = 5) 52‐56 and a position paper (n = 1) 15 . Studies centred on ethnic minorities in the United States of America, 2,3,15,22,24‐28,30‐34,36,37,41‐59 China, 24 Switzerland 60 and United Kingdom 18 ; women who identified as an ethnic minority 25,28,38 ; Indigenous peoples 14,35,40,61 ; both ethnic minorities and Indigenous peoples 2,57 ; and people with low socio‐economic status 23,48 …”
Section: Resultsmentioning
confidence: 99%
“…The American College of Physicians has recommended that every effort should be made to improve matriculation and graduation rates of minority students, recruit and retain minority faculty member, and hire and promote minorities in leadership positions in all areas of health care 15 . Similarly, Changoor et al 53 have shown that there is a need for surgeons to provide better cross‐cultural care and that specialised cultural dexterity training should become part of the surgical syllabus for all surgeons regardless of culture or ethnicity. Training in cultural safety has been shown to result in improved communication, patient satisfaction and a larger patient base in health care organisations 46 …”
Section: Resultsmentioning
confidence: 99%
“…All members of staff had been treating patients wearing a wearable sensor in the wearable patch at West Middlesex University Hospital—a busy hospital located in northwest London that serves an ethnically diverse population. Interviews were conducted starting in March 2018 and were discontinued once preliminary thematic saturation had been attained [ 9 , 10 ].…”
Section: Methodsmentioning
confidence: 99%