Performance Metrics and Monitoring Tools for Sustainable Network Management

Abstract

Network infrastructures comprise the backbone of our modern life, ranging in scale from relatively microlevel settings of offices or university campuses, to macro-level structures such as smart cities or national defense systems. Consequently, effective management of the quality and sustainability of provided services and network infrastructures has grown to be essential for modern service providers. Considering standard features like reliability, availability and maintainability, several questions are identified in this study for network performance management and investment levels of sustainable network infrastructures. We describe various stages of the performance management processes, along with corresponding software tools to measure network efficiency and sustainability for information and communications technologies. Fundamental key performance indicator categories and their definitions are also compiled according to their functions within the network management context. Depending on the importance of services provided on a network, it is necessary to develop different performance management systems for monitoring the infrastructure for different practitioners. The development of required management systems will be possible by integrating the comprehensive compilation of indicators and software tools presented in this study.

Adopting Artificial Intelligence Technology for Network Operations in Digital Transformation

“…Chatterjee et al (2017) suggested technical, operational, social, and human factors to 5G network operation. Duman and Eliiyi (2021) identified the factors of sustainable network operation management as efficiency, service quality, capacity utilization, flexibility, availability, reliability, security, etc. Zhang and Gregory (2011) mentioned network structure, operations processes, governance system, support infrastructure, external relationships, etc., as critical success factors of global network operations.…”

Towards a Smarter Connected Society By Enhancing Internet Service Providers' Qos Metrics Using Data Envelopment Analysis

“…In India, targets are set for more than 90% repairs to be completed within one working day and 99% repairs in 3 days per Telecom Regulatory Authority of India (6). The Mean time to repair (MTTR) must be lower than the Mean time between failures (MTBF) for a network to perform well and is closely associated with reliability and availability of the network (7). Any delay in Fault repair will cost the service provider dearly, as customers' Quality of Experience (QOE) will deteriorate, and this leads to subscribers moving away from the current service provider.…”

The Role of Network Monitoring and Analysis in Ensuring Optimal Network Performance

“…Duman & Eliiyi, 2021) Some important examples include uptime, response time, and packet loss and bandwidth usage.b. Response time:c. Packet loss: This happens when data packets traveling through a network don't make it to their destination(Lee et al, 2017).…”