Supporting intergenerational groups in computer-supported cooperative work (CSCW)

Convertino, Gregorio; Rosson, Mary Beth; Carroll, John M.; Meyer, Beth

doi:10.1080/01449290601173473

Cited by 19 publications

(9 citation statements)

References 32 publications

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“…One good example is the work by Convertino et al (2007) who discuss methodological problems and findings that can be extracted when researching the interaction of older and younger adults in computer support groups. They emphasized the difference between lectures and personal experience methods.…”

Section: Qualitative Study Of Software Engineeringmentioning

confidence: 99%

Older adults and hackathons: a qualitative study

et al. 2017

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Globally observed trends in aging indicate that older adults constitute a growing share of the population and an increasing demographic in the modern technologies marketplace. Therefore, it has become important to address the issue of participation of older adults in the process of developing solutions suitable for their group. In this study, we approached this topic by organizing a hackathon involving teams of young programmers and older adults participants. Below we describe a case study of that hackathon, in which our objective was to motivate older adults to participate in software engineering processes. Based on our results from an array of qualitative methods, we propose a set of good practices that may lead to improved older adult participation in similar events and an improved process of developing apps that target older adults.

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Section: Qualitative Study Of Software Engineeringmentioning

confidence: 99%

Older adults and hackathons: a qualitative study

et al. 2017

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“…This will provide some specific Web experience and likely some general ability to deal with computer applications. The trend toward remaining in the workforce will help ensure that these upcoming older adults continue to be in touch with technology changes longer than the previous generations ( [21], [27]). …”

Section: Future Generationsmentioning

confidence: 99%

“…Changing demographics worldwide have created a workforce in which ''older'' workers are critical ( [21], [43]). Specifically, birth rates in many countries have resulted in critical shortages of workers, dictating the need to retain older workers.…”

Section: Experience-related Abilitymentioning

confidence: 99%

Technology skill and age: what will be the same 20 years from now?

Hanson

2011

Univ Access Inf Soc

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Is current research on computing by older adults simply looking at a short-term problem? Or will the technology problems that plague the current generation also be problematic for today's tech-savvy younger generations when they become ''old''? This paper considers age-related and experience-related issues that affect ability to use new technology. Without more consideration of the skills of older users, it is likely that applications and devices 20 years from now will have changed such that this ''older'' generation finds themselves confronting an array of technologies that they little understand and find generally inaccessible. Recent evidence suggests that older adults bring specific strengths to Web browsing. A fuller investigation of these strengths and how to design to optimize for strengths of older users has the potential to address the need for usable technology for this increasingly important demographic.

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“…Surprisingly, no systematic attempt was found to organize these findings to inform the design of technology for intergenerational groups. Table 2 summarizes some of the contrasts that have been identified, synthesized from published literature on workplace behavior patterns (see [5,6,27]). For example, younger team members have more specific skills in general, including being more confident and adventurous with information technology.…”

Section: Leveraging Complementary Skills In Intergenerational Teamsmentioning

confidence: 99%

“…In two analytic research articles [5,6], the possibility that older and younger workers might bring complementary resources to teamwork was discussed. Social scientists have observed the positive effects that integration can have among younger and older workers [27], the biasing effects that stereotypes can have in interactions between colleagues of different generations [14] and the important resources that baby boomers bring as potential mentors for their younger coworkers in organizations [17,18].…”

Section: Leveraging Complementary Skills In Intergenerational Teamsmentioning

confidence: 99%

The firekeepers: aging considered as a resource

Carroll

Convertino

Rosson

2011

Univ Access Inf Soc

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Technology can improve the quality of life for elderly persons by supporting and facilitating the unique leadership roles that elderly play in groups, communities, and other organizations. Elderly people are often organizational firekeepers. They maintain community memory, pass on organizational practices, and ensure social continuity. This paper reports studies of several essential community roles played by elderly community members-including the role of volunteer community webmaster-and describes two positive design projects that investigated how technology can support new kinds of social endeavors and contributions to society by elderly citizens. Finally, the paper speculates on the utility of intergenerational teams in strengthening society's workforce.

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Supporting intergenerational groups in computer-supported cooperative work (CSCW)

Cited by 19 publications

References 32 publications

Older adults and hackathons: a qualitative study

Older adults and hackathons: a qualitative study

Technology skill and age: what will be the same 20 years from now?

The firekeepers: aging considered as a resource

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