Supporting Cultural Heritage Professionals Adopting and Shaping Interactive Technologies in Museums

Maye, Laura; Bouchard, D.; Avram, Gabriela; Ciolfi, Luigina

doi:10.1145/3064663.3064753

Cited by 24 publications

(20 citation statements)

References 20 publications

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“…Hence, balancing interaction, engagement, and content is very crucial for learning. More specifically, cultural learning relies on the contextual connection (relationship) between users and cultural context, and on some form of collaboration between users (Maye et al, 2017;Rahaman, 2018;McGookin et al, 2019;Šašinka et al, 2019). Enhancing cultural learning in VH applications, therefore, requires the underlaying immersive reality and interaction method to enable a contextual relationship, collaboration, and engagement between users and the virtual environment (Champion, 2010;Jankowski and Hachet, 2013;Caputo et al, 2016;Rahim et al, 2017).…”

Section: Comparing Immersive Realities and Interaction Interfacesmentioning

confidence: 99%

A Comparison of Immersive Realities and Interaction Methods: Cultural Learning in Virtual Heritage

2019

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In recent years, Augmented Reality (AR), Virtual Reality (VR), Augmented Virtuality (AV), and Mixed Reality (MxR) have become popular immersive reality technologies for cultural knowledge dissemination in Virtual Heritage (VH). These technologies have been utilized for enriching museums with a personalized visiting experience and digital content tailored to the historical and cultural context of the museums and heritage sites. Various interaction methods, such as sensor-based, device-based, tangible, collaborative, multimodal, and hybrid interaction methods, have also been employed by these immersive reality technologies to enable interaction with the virtual environments. However, the utilization of these technologies and interaction methods isn't often supported by a guideline that can assist Cultural Heritage Professionals (CHP) to predetermine their relevance to attain the intended objectives of the VH applications. In this regard, our paper attempts to compare the existing immersive reality technologies and interaction methods against their potential to enhance cultural learning in VH applications. To objectify the comparison, three factors have been borrowed from existing scholarly arguments in the Cultural Heritage (CH) domain. These factors are the technology's or the interaction method's potential and/or demonstrated capability to: (1) establish a contextual relationship between users, virtual content, and cultural context, (2) allow collaboration between users, and (3) enable engagement with the cultural context in the virtual environments and the virtual environment itself. Following the comparison, we have also proposed a specific integration of collaborative and multimodal interaction methods into a Mixed Reality (MxR) scenario that can be applied to VH applications that aim at enhancing cultural learning in situ .

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Section: Comparing Immersive Realities and Interaction Interfacesmentioning

confidence: 99%

A Comparison of Immersive Realities and Interaction Methods: Cultural Learning in Virtual Heritage

2019

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“…around the potential of new interactions to support their audiences (Maye, Avram, Dominique Bouchard and Ciolfi, 2017). Nevertheless, in such studies cultural professionals typically take the lead in developing only the content for the interactives, whose design is still firmly in the hands of the designers.…”

Section: Other Scholars Have Investigated How Cultural Professionals mentioning

confidence: 99%

Framing collaborative processes of digital transformation in cultural organisations: from literary archives to augmented reality

Arrigoni

Schofield

Trujillo

2019

Museum Management and Curatorship

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At a time when it is particularly urgent to identify models of intersection across the digital and cultural sector to respond to an emergent funding and policy environment, this article contributes to a body of scholarly work around designing digital interventions for museums by identifying the role of cultural content in shaping design spaces for collaboration. The context of the article is a research project that brought together magical realist literature and the development of an Augmented Reality smartphone application realised through a public programme held at a museum of children's literature. This process created an open-ended design space within the organisation embedded into the development of public engagement workshops around magical realism and place making. It investigates how the cultural content (from archival material) occupied a key role in shaping technological development and suggests strategies that could grant autonomy and sustainability to cultural organisations in engaging in digital transformation.

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“…In this scenario, cultural institutions have taken advantage of participatory design approaches that have been successful in other sectors [60] in order to try to increase audience engagement in their collections and encourage a dialogue with their visitors, adopting more audience-centred practices [59]. For instance, cultural institutions have adopted participatory design to build interactive experiences that enhance the exhibition space and facilitate the engagement of new audiences [27,48,62,68]. Co-design methodologies have also been refined to empower cultural heritage professionals to be more active in the design and direct management of digitally-enhanced visitor experiences [16].…”

Section: Community-centred Cultural Heritage Role Of Technology and mentioning

confidence: 99%

Bridging cultural heritage and communities through digital technologies

Giglitto

Ciolfi

Claisse

et al. 2019

Proceedings of the 9th International Conference on Communities &Amp; Technologies - Transforming Communities

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Bridging cultural heritage and communities through digital technologies: Understanding perspectives and challenges GIGLITTO, Danilo, CIOLFI, Luigina , CLAISSE, Caroline and LOCKLEY, Eleanor Available from Sheffield Hallam University Research Archive (SHURA) at:ABSTRACT We present and discuss the results of a qualitative study aimed at identifying what role interactive digital technologies could play in facilitating the participation of communities at risk of exclusion (particularly migrants and refugees) in cultural and heritage-related activities. Culture and heritage are known to be key factors in fostering social inclusion, and this has the potential for contributing to both the wellbeing of these communities and to cultural institutions themselves. Through surveys and interviews with two cohorts of participants (cultural heritage professionals and community facilitators), we gathered insights about their perspectives on how ICT tools could support their work with and for communities, as well as the challenges they face. This work sheds light on the opportunities and barriers surrounding the use of digital technologies for participation in the cultural heritage sector, which is timely due to the increasing focus on grassroots and community-led heritage initiatives and to the growing body of work on participatory ICT in disciplines such as human-computer interaction and community informatics.

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Supporting Cultural Heritage Professionals Adopting and Shaping Interactive Technologies in Museums

Cited by 24 publications

References 20 publications

A Comparison of Immersive Realities and Interaction Methods: Cultural Learning in Virtual Heritage

A Comparison of Immersive Realities and Interaction Methods: Cultural Learning in Virtual Heritage

Framing collaborative processes of digital transformation in cultural organisations: from literary archives to augmented reality

Bridging cultural heritage and communities through digital technologies

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