2012
DOI: 10.3844/jcssp.2012.272.276
|View full text |Cite
|
Sign up to set email alerts
|

Supporting Best Practices and Standards for Information Technology Infrastructure Library

Abstract: Problem statement: There are several IT best practices and IT standards, which are independently supporting enterprises. Some of them have similarities and other differ from each other. This study discusses these best practices and standards in contrast with ITIL. Approach: CMMI, CobiT, eTOM, ISO 9000, ISO/IEC 17799, Malcolm Baldrige and Six Sigma will be introduces along with ITIL. Results: This study will prove that all these IT based practices and IT standards are useful and helpful when concurrently adopte… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1
1

Citation Types

0
1
0

Year Published

2014
2014
2019
2019

Publication Types

Select...
5
2

Relationship

0
7

Authors

Journals

citations
Cited by 9 publications
(2 citation statements)
references
References 5 publications
0
1
0
Order By: Relevance
“…By now the COBIT framework can be considered an accepted standard in theory and in practice across all industries or even the de facto standard (Soomro & Hesson, 2012). The framework, updated to version 5 in April 2012 (ISACA, 2014), represents a generic, comprehensive and perceived as complex (Bartens, De Haes, et al, 2014) catalogue of practiceproven best practices for understanding and implementation of IT governance.…”
Section: It Governance Frameworkmentioning
confidence: 99%
“…By now the COBIT framework can be considered an accepted standard in theory and in practice across all industries or even the de facto standard (Soomro & Hesson, 2012). The framework, updated to version 5 in April 2012 (ISACA, 2014), represents a generic, comprehensive and perceived as complex (Bartens, De Haes, et al, 2014) catalogue of practiceproven best practices for understanding and implementation of IT governance.…”
Section: It Governance Frameworkmentioning
confidence: 99%
“…The documentation process may be more demanding if the project has to comply with standards such as ISO 9001 or models of maturity like the Capability Maturity Model (CMM) (Soomro and Hesson, 2012). Being in compliance does not necessarily mean that the group must be certified, but that it aims at ensuring the quality of software through the definition and standardization of development processes.…”
Section: Software Development In Small Teamsmentioning
confidence: 99%