2016
DOI: 10.1108/ijchm-03-2015-0110
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Supply chain quality management: an empirical study

Abstract: Purpose This paper aims to focus on supply chain quality (SCQ) in the hospitality industry in China, and to stress the importance of the synergy of quality management (QM) and supply chain management (SCM). The authors have investigated the relationship among QM practices, SCM practices, SCQ and hotel performance, and examined the effect of contextual variables. Design/methodology/approach This study mainly uses a questionnaire survey to collect data relating to the research hypotheses. Structural equation m… Show more

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Cited by 44 publications
(67 citation statements)
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References 51 publications
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“…Integration of quality management and supply chain management is an effective way for supply chain partner to improve their overall competitiveness (Zhong, Ma, Tu, & Li, 2016). It is a function that can be inside or outside the organization and which can create value chains in creating products and providing services to consumers.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Integration of quality management and supply chain management is an effective way for supply chain partner to improve their overall competitiveness (Zhong, Ma, Tu, & Li, 2016). It is a function that can be inside or outside the organization and which can create value chains in creating products and providing services to consumers.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Studies have confirmed that synergy is driven by integrating SCM and QM to SCQM supersedes benefits of SCM or QM adopted separately in firm performance improvement and gaining competitive advantage (Kashawa & Burman, 2010; Zhong, Ma, Tu& Li, 2016). Authors have therefore made efforts to define resultant SCQM variously.…”
Section: Supply Chain Quality Managementmentioning
confidence: 99%
“…SCQM practices ensure quality along the entire supply chain that amplify performance among firms in the network (Vanichchinchaia & Igel, 2011;Quang et al, 2016;Zhong et al, 2016;Farnandes et al, 2017). The externalization of quality to customers and suppliers ensures that quality materials and product enter and exit the supply chain (Robinson & Malhotra, 2005).…”
Section: Scqm and Organizational Performancementioning
confidence: 99%
“…If these variations and uncertainties amass up to a point, the supply chain network system may fail. A collapse of supply chain network system will significantly affect quality performance of the system [3].…”
Section: Introductionmentioning
confidence: 99%