Supply chain performance measurement on small medium enterprise garment industry: application of supply chain operation reference

Abstract

In 2020, the textile industry contributed nearly 7% of Indonesia's gross domestic product. The garment industry is still dominated by small and medium enterprises (SMEs) among the textile products. Although these SMEs are considered one of the economic pillars in Indonesia, many challenges require strategical scale-up to improve their competitiveness. One of the aspects to be improved is supply chain performance, as the supply chain controls material, information, and financial flow from both supply and demand sides. This study seeks to measure and evaluate supply chain performance in the garment industry, focusing the case on small and medium-scale enterprises. The Supply Chain Operation Reference (SCOR) is used for Key Performance Index (KPI) determinants. Performance measurement starts by determining the criteria based on the performance measurement literature and expert opinion. Then, the weight of each criterion on the performance score is determined using the Analytical Hierarchy Process (AHP). Paired comparison questionnaires for the criteria weighting were distributed to experts, and the answers were analyzed. The final performance value is obtained by multiplying the weight with the normalized performance value using the Snorm-De Boer formula. This study obtained 23 indicators from five processes: plan, make, source, deliver, and return, with the final value of SCM performance classified as good. The result can evaluate the company's current condition and propose a strategy to improve its performance.

Supply Chain Performance Measurement Using Scor 12.0 in Sport Shoes Company

“…The next stage is to choose a study strategy and gather data through questionnaire distribution and interviewing participants to collect both primary and secondary data. Designing Key Performance Indicators (KPI) [18], validating KPIs, weighting KPIs using the AHP technique [19], calculating normalization of Snorm de Boer, and calculating the overall value of supply chain performance comprise the third phase [20]. The fourth phase is to present an analysis of the findings in order to suggest changes, draw conclusions, and make improvements [21].…”

“…The calculation of the final SCOR performance comes after weighting the AHP and doing the subsequent Snorm de Boer normalization [18]. SCOR is a supply chain performance measurement model that uses measurement indicators specific to the organization to explain the supply chain in detail [12].…”

Model Penilaian Kinerja Rantai Pasok Produk Soft Drink Berbasis Balance Scorecard dan SCOR Terpadu

“…Namun, seiring dengan berkembangnya teknologi dan teori manajemen, metode pengukuran kinerja rantai pasok menjadi lebih holistik dan mencakup pengukuran kinerja keseluruhan rantai pasok. Ada dua metoda yang paling banyak digunakan, yaitu Balance Scorecard (BSC) (Ananda et al, 2020;Khadijah et al, 2020) dan Supply Chain Operations Reference (SCOR) (Agung Wibowo & Nur Sholeh, 2016;Arjuna et al, 2022;Lemghari et al, 2018;Mañay et al, 2022;Mutakin & Hubeis, 2011;Qurtubi et al, 2022;Saragih et al, 2021;Sarjono et al, 2021;Sriwana et al, 2021;Wahyuniardi et al, 2017).…”

Pengukuran Kinerja Supply Chain Menggunakan SCOR 12.0 Dan AHP Pada Industri Batik Tulis

“…Metode analytical hierarchy process merupakan metode pendukung keputusan [4] dalam menyelesaikan permasalahan yang komplek [6], tidak sesuai dengan beberapa komponen bagian dalam tingkatannya [5],serta digunakan untuk memperoleh nilai yang tepat terkait nilai disetiap variable dengan secara tepat atau sesuai [7], kemudian hal tersebut mendapatkan nilai variabel dengan prioritas paling tinggi dalam mempengaruhi situasi tersebut [8]. Permasalahan yang dialami oleh PT Batik Danar Hadi Pabelan adalah perusahaan mendapatkan hasil kinerja rantai pasok yang berada dibawah rata-rata sejak tahun 2020-2022, yaitu kurang (<) dari 40% yang berarti sangat buruk, sedangkan target yang di inginkan oleh perusahaan supaya bisa bersaing dengan perusahaan lainnya yaitu 70%-90% atau bisa dikategorikan kinerja rantai pasok berada di kategori good [9].…”