Supply Chain Management Maturity: A Comprehensive Framework Proposal from Literature Review and Case Studies

Frederico, Guilherme F.

doi:10.5539/ibr.v10n1p68

Cited by 6 publications

(4 citation statements)

References 12 publications

(12 reference statements)

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“…Obviously, this framework is a conceptual proposition, and although it was developed based on robust constructs obtained from the SLR, further empirical studies are required to validate the framework. However, this framework is original in comparison with other frameworks found in literature and presented in Table IV such as the works of Lockamy and McCormak (2004), Lahti et al (2009), Reyes and Giachetti (2010), Söderberg and Bengtsson (2010), Netland andAlfnes (2011) andFrederico (2017). Firstly, the maturity framework proposed here is focused on Supply Chain 4.0 and is suitable for holistic end-to-end supply chain, whereas these works are focused on narrow aspects of businesses like IT, big data, manufacturing, etc.…”

Section: Supply Chain 40 Maturity Frameworkmentioning

confidence: 99%

Supply Chain 4.0: concepts, maturity and research agenda

Frederico

Garza‐Reyes

Anosike

et al. 2019

SCM

248

183

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Purpose Industry 4.0 is one of the most emergent research topics attracting significant interest by researchers as well as practitioners. Many articles have been published with regards Industry 4.0; however, there is no research that clearly conceptualizes Industry 4.0 in the context of supply chain. This paper aims to propose the term “Supply Chain 4.0” together with a novel conceptual framework that captures the essence of Industry 4.0 within the supply chain context. As Industry 4.0 is inherently a revolution, and as revolutions are evolutionary, this research also aims to capture the evolution of Supply Chain 4.0 from maturity levels perspective to facilitate the formulation and development of Supply Chain 4.0 strategy. Design/methodology/approach Following a deductive research approach and a qualitative strategy, a systematic literature review (SLR) was adopted as the research method seeking to understand the relationships among supply chain, Industry 4.0 and maturity levels research. The three phases of the SLR process utilized are: planning, conducting and reporting. A concept-oriented technique was applied to the outputs of the SLR to obtain the key constructs that would facilitate the development of the conceptual Supply Chain 4.0 framework. Findings The SLR showed that there is limited research linking Industry 4.0 to supply chain. Nevertheless, it was possible to extract a set of thematic categories from the analysis of the articles which are referred to as constructs as they form the core of the conceptual Supply Chain 4.0 framework. These constructs are managerial and capability supporters, technology levers, processes performance requirements and strategic outcomes. Each of these constructs consists of a number of elements which are referred to as “dimensions” in this research and a total of 21 dimensions were identified during the SLR. The SLR also demonstrated that maturity propositions for Industry 4.0 are still embrionary and entirely missing in the context of supply chain. Hence, this research develops and proposes a maturity levels framework that is underpinned by the core constructs of Supply Chain 4.0 and the corresponding dimensions. As these proposed frameworks are conceptual, this research also identifies and proposes several research directions to help fortify the Supply Chain 4.0 concept. Research limitations/implications This research argues that the frameworks are robust because the constructs and dimensions are grounded in the literature, thus demonstrating both theoretical and practical relevance and value. As Supply Chain 4.0 research is still in infancy, there is a range of open research questions suggested based on the frameworks that could serve as guides for researchers to further develop the Supply Chain 4.0 concept. Also, practitioners can use this framework to develop better understanding of Supply Chain 4.0 and be able to evaluate the maturity of their organizations. As the proposed frameworks are conceptual, they require further empirical research to validate them and obtain new insights. Originality/value The SLR demonstrated a clear gap in literature with regards to Industry 4.0 in the context of supply chain, and also in the context of Industry 4.0 maturity levels for supply chain. This research is unique as it formulates and introduces novel frameworks that close these gaps in literature. The value of this research lies in the fact that it makes significant contribution in terms of understanding of Supply Chain 4.0 with a clear set of constructs and dimensions that form Supply Chain 4.0, which provides the foundation for further work in this area.

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Section: Supply Chain 40 Maturity Frameworkmentioning

confidence: 99%

Supply Chain 4.0: concepts, maturity and research agenda

Frederico

Garza‐Reyes

Anosike

et al. 2019

SCM

248

183

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“…There are many different characteristics of maturity in a supply chain, e.g. : 1) supply chain costs, partnership and collaboration, responsiveness, risk management, information share, resources share, regulation and incentives in the chain, and resources used in the chain (Daozhi et al, 2006in Frederico, 2017; 2) customer focus, customer satisfaction, planning, visibility and on-demand orientation, strategic focus, partnership and collaboration, responsiveness, formalisation and structuration of processes, integration of processes, information technology and control systems, information share and performance measurement (Oliveira, 2009 in Frederico 2017); 3) customer relationship management, performance measurement systems, inventory management, collaboration, process management, information systems and technology, integration of processes, risk and project management, human resources management (Reyes, Giaghetti, 2010in Frederico, 2017.…”

Section: Maturity Of Sustainable Supply Chainmentioning

confidence: 99%

The Role of Relations with Suppliers in the Creation of Sustainable Supply Chain – Practical Examples

Rudnicka

2018

Folia Oeconomica

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There are many factors that may have an influence on the method by which a supply chain is managed and the way the relationships among all its links are developed. Sustainability, as a complex and challenging concept, affects the approach to establishing and maintaining relations, extending their scope and scale. Next to the traditional understanding of relations in a supply chain, additional goals emerge, resulting in both positive effects and challenges which its different links need to face. The concept of sustainability means that a business organisation takes on shared responsibility for the whole supply chain to achieve its long‑term goals. Relationships are an important factor affecting the ability to create and manage a sustainable supply chain. Relationship Management seems to be the basis for the creation of a stable and continuous chain which presents characteristics of maturity. The aim of the article is to introduce the issue of maturity which determines the degree of achievement of sustainable development objectives in a supply chain. A case study based on the author’s own research will be presented.

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“…Currently, the practices of sharing and exchanging data about products through IT systems have become an indispensable part of the business, demonstrating the high maturity of the supply chain of companies (Frederico et al, 2017). It is well known that the exchange of good quality and complete information is the key to the develop enterprises and increase their operational efficiency (Cao and Zhang 2011;Hole et al, 2018).…”

Section: Introductionmentioning

confidence: 99%

Basic Product Data in E-Commerce: Specifications and Problems of Data Exchange

Niemir¹,

Mrugalska²

2021

ERSJ

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Purpose: This paper summarizes and compares the types and interpretations of the basic attributes necessary to enter product data in selected e-commerce platforms. Design/Methodology/Approach: The research methodology was based on an analysis and selection of a reference group of basic product attributes and identification of appropriate market representatives, platforms and tools commonly used in e-commerce. Furthermore, for each of the selected basic attributes of the product, an analysis was made in terms of the presence, mandatory field, and data input validators. The best practices indicated by the platform developers were also reviewed. Findings: The research results indicate discrepancies in the understanding of the basic attributes of the product. A lack of commonly available, standardized, consistent data describing products for which the manufacturer would take responsibility lead to creating own solutions for the e-commerce market and development of their own meanings of some data.Practical implications: It is necessary to clearly understand e-product data as e-commerce market is relatively young and for which product data has a much greater and often completely different meaning than in a traditional trade. Originality: It provides recommendations for e-commerce platforms for managing e-product core/ basic product data while using a single standard for product master data and common product identifier.

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Supply Chain Management Maturity: A Comprehensive Framework Proposal from Literature Review and Case Studies

Cited by 6 publications

References 12 publications

Supply Chain 4.0: concepts, maturity and research agenda

Supply Chain 4.0: concepts, maturity and research agenda

The Role of Relations with Suppliers in the Creation of Sustainable Supply Chain – Practical Examples

Basic Product Data in E-Commerce: Specifications and Problems of Data Exchange

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