Supplier’s Selection for the Moroccan Textile Sector by Using Performance Measurement System

Abstract

This paper proposes a model of performance indicators for Moroccan Textile industry subcontractors. First, the study reports, through a PMQ questionnaire, the KPIs used and deemed relevant by a sample of 82 companies. Second, the weight and hierarchy of various indicators are developed using Analytical Hierarchy Process (AHP) to release a formula for calculating the overall performance. The study shows that outsourcers and Moroccan manufacturers consider compliance with the schedule and the competence and versatility of the production system as a priority. The formula for calculating the overall performance also includes other dimensions such as quality and human resource development. This should facilitate the selection of the contractor and make it more objective.

Sustainability and Continuous Improvement of Organization: Review of Process-Oriented Performance Indicators

“…Some studies discuss the necessity of data measures being a complex data set, which makes it more difficult to analyse organizational performance. Some studies argue that data measures consist of data sets and numbers, they are simple, practical and time-bound [46,49]. Contrary to those views, some studies in their publications mention that data measures can be complex to understand and quantitative [23][24][25][26]47].…”

“…Studies mention at least five different elements that help to describe and analyse the organization's performance. They are: objectives [23,[46][47][48][49][50][51], metrics [23,47,48,52,53], data measures [23][24][25][26][46][47][48][49], indicators [23,[46][47][48]54,55] and key performance indicators (KPI) [23,39,[45][46][47]49,52,[55][56][57][58][59]. Each of these elements is important to monitor the organization's activities.…”

“…They are simple, understandable, practical, and consistent with appropriate scales and clear, timely objectives. [46] Measurements are the magnitude or values of actual data gathered from the process based upon a standard or unit of measurement. [47] The data measures are statistical data sets and are more commonly used in addition to indicators.…”

Product’s Selection for the Moroccan Technical Textile Industry by Using Custom’s Imports Data and Analytic Models

“…The significance factor of intensity" i "on factor is equal to a ij, and the intensity factor of importance "i" above "j" is equal to 1/aij. If we compare n factors, we develop an n * n matrix A to represent the importance of these factors (Hlyal, 2015).…”

“…the value of the market attractiveness and competitive strength are calculate from the custom's data using Analytic hierarchy process (AHP) which is the main tool used by researchers and managers of multi-criteria decision making (Hlyal, 2015).…”