Success and failure factors for e-government projects: A case from Egypt

ElKadi, Hatem A.

doi:10.1016/j.eij.2013.06.002

Cited by 73 publications

(52 citation statements)

References 21 publications

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“…The finding of this factor is in accordance with those reported Abdelsalam et al and Elkadi studies study. They found that service quality positively affects the use of e-Government [30] [31]. Rehman et al also found that the quality of e-Government services significantly influences the intention to perform transactions with e-Government [32].…”

Section: H4: There Would Be a Positive Relationship Between Functionamentioning

confidence: 98%

Innovative Framework for e-Government adoption in Saudi Arabia: A Study from the business sector perspective

Alghamdi¹,

Beloff²

2016

ijacsa

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Abstract-E-Government increases transparency and improves communication between the government and the users. Providing e-Government services to business sector is a fundamental mission of governmental agencies in Saudi Arabia. However, the adoption of e-Government systems is less than satisfactory in many countries, particularly in developing countries. This is a significant factor that can lead to e-Government failure and, therefore, to the waste of budget and effort. One pertinent, unanswered question is what are the key factors that influence the adoption and utilisation level of users from business sector. Unlike much research in the literature that has utilised common technology acceptance models and theories to analyse the adoption of e-Government, which may not be sufficient for such analysis, this study proposes a conceptual framework following a holistic approach to analyse key factors that influence the adoption and utilisation of e-Government in Saudi Arabia. The developed framework, E-Government Adoption and Utilisation Model (EGAUM), was developed based on critical evaluation of several common models and theories related to technology acceptance and use including Technology Acceptance Model (TAM) and Unified Theory of Acceptance and Use of Technology (UTAUT), in conjunction with analysis of e-Government adoption literature. The study involved 48 participating business entities from two major cities in Saudi Arabia, Riyadh and Jeddah. The descriptive and statistical analyses are presented in this paper and the results indicated that all the proposed factors have degree of influence on the adoption and utilisation level. Perceived Benefits, Awareness, Previous Experience, and Regulations & Policies were found to be the significant factors that are most likely to influence the adoption and usage level of users from business sector.

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Section: H4: There Would Be a Positive Relationship Between Functionamentioning

confidence: 98%

Innovative Framework for e-Government adoption in Saudi Arabia: A Study from the business sector perspective

Alghamdi¹,

Beloff²

2016

ijacsa

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“…Since public administration continually reveals itself as a multi-dimensional phenomenon with complex interlinked factors, it is inconceivable to look at e-Government as a panacea to all the problems public administration faces [8].…”

Section: The Value Of E-governmentmentioning

confidence: 99%

Determining Factors Influencing E-Government Development in the Developing World: A Case Study of Zambia

Bwalya¹

2017

JEGSBP

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“…According to [4], [5], [19] many countries are suffering from uncontrolled the execution of the e-government projects, so these layers are responsible to control the executions of egovernment project in each organization (ministry). According to (Seligman, 1999) OCIO provides leadership for organization overall information technology (IT), IT Architecture, change management, determine priority and strategy of implementation.…”

Section: ) Organization Chief Information Officermentioning

confidence: 99%

A 7-Layered E-Government Framework Consolidating Technical, Social and Managerial Aspects

Hitham¹,

ElKadi²,

Ghoneim³

2017

ijacsa

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Abstract-E-Government has been hype for the last 2 decades and still several implementations do not reach the intended success. Different definitions and consequently different models of operations and assessment were developed. This required the formulation of various frameworks describing the different perceptions and understandings of e-Government. The different frameworks proposed tend to agree on a set of elements, but each framework seems to have one or few different elements, depending on the perception of the framework founder. Also, entire categories (or dimensions) of elements seem to be left out. Through a literature review and field survey, the authors identified challenges of an e-Government initiative, categorized in five dimensions: technical, adoption, organizational, strategy and cultural. Not all categories were covered in any of the existing government frameworks. This would prove to be awkward in the formulation of new government initiatives or in the assessment of existing ones and evolution plan. In an effort to represent the majority of the factors and elements involved in most e-Government initiatives, the authors present a proposed seven-layer-framework for e-government. The layers included are: 1) end user access layer, 2) e-government layer, 3) organization layer, 4) national infrastructure layer, 5) strategic layer, 6) social cultural layer, and 7) national execution layer. The proposed model is compared with existing models and demonstrates that it covers all the aforementioned dimensions.

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Success and failure factors for e-government projects: A case from Egypt

Cited by 73 publications

References 21 publications

Innovative Framework for e-Government adoption in Saudi Arabia: A Study from the business sector perspective

Innovative Framework for e-Government adoption in Saudi Arabia: A Study from the business sector perspective

Determining Factors Influencing E-Government Development in the Developing World: A Case Study of Zambia

A 7-Layered E-Government Framework Consolidating Technical, Social and Managerial Aspects

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