2003
DOI: 10.1258/135763303767149906
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Success and failure: a case study of two rural telemedicine projects

Abstract: We studied two rural telemedicine projects in the state of Michigan: one that enjoyed success and steady growth in activity, and one that experienced frustration and a lack of clinical utilization. Multiple data collection strategies were employed during study periods, which lasted approximately one year. Both projects enjoyed a grassroots approach and had dedicated project coordinators. However, the more successful project benefited from resources and expertise not available to the less successful project. In… Show more

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Cited by 40 publications
(36 citation statements)
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“…Studies have been carried out on the implementation processes in connection with the use of telehomecare technology in rural and remote areas [2][3][4][5][6][7]. These studies typically identify a series of barriers and opportunities when implementing telehomecare technology; overcoming these barriers is therefore a key to successful implementation [8].…”
Section: Introductionmentioning
confidence: 99%
“…Studies have been carried out on the implementation processes in connection with the use of telehomecare technology in rural and remote areas [2][3][4][5][6][7]. These studies typically identify a series of barriers and opportunities when implementing telehomecare technology; overcoming these barriers is therefore a key to successful implementation [8].…”
Section: Introductionmentioning
confidence: 99%
“…It is necessary to emphasize that the implementation of Teledentistry will not dehumanize dental practices. In addition, such implementation will be associated with lower costs than the conventional system's, which relies on in-person visits with specialists [6,20,22].…”
Section: Discussionmentioning
confidence: 99%
“…Telemedicine services are often sensitive to changes in key personnel [43]. Successfully sustaining telemedicine services is about integration and effective change management [44].…”
Section: Limitationsmentioning
confidence: 99%