2019
DOI: 10.1108/k-08-2018-0442
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Study on factors affecting preschool education service quality

Abstract: Purpose This paper aims to explore the critical factors which affect the quality of preschool education service so that targeted and effective measures to improve service quality can be put forward. Design/methodology/approach Evidential theory is applied to aggregate experts’ knowledge, and a fuzzy cognitive map (FCM) model of preschool education service quality is established to further carry out a simulation for inference, thus figuring out the critical factors to improve service quality. Findings The s… Show more

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Cited by 4 publications
(1 citation statement)
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References 32 publications
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“…Moderate interest development of young children is helpful for their growth [3]. Scientific interest cultivation, reasonable time arrangement, and extension of interest education can make young children's childhood colorful, promote the cultivation of students' character and all-round development, stimulate creative thinking and imagination, and cultivate a more sound and perfect personality [4]- [5].…”
Section: Introductionmentioning
confidence: 99%
“…Moderate interest development of young children is helpful for their growth [3]. Scientific interest cultivation, reasonable time arrangement, and extension of interest education can make young children's childhood colorful, promote the cultivation of students' character and all-round development, stimulate creative thinking and imagination, and cultivate a more sound and perfect personality [4]- [5].…”
Section: Introductionmentioning
confidence: 99%