Study on E-Commerce Adoption in SMEs Under the Institutional Perspective

A, Almaaf Bader Ali; Miao, Jianjun; Tran, Quang Dung

doi:10.4018/ijea.2018010104

Cited by 9 publications

(3 citation statements)

References 36 publications

(69 reference statements)

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“…Despite these advantages, many studies and reports show that few commercial organizations in Saudi Arabia adopted online trade technologies, particularly, among SMEs (e.g., [ 7 , 11 , 15 , 27 , 68 ].…”

Section: Theoretical Background Research Model and Hypothesis Develop...mentioning

confidence: 99%

Drivers of mobile commerce adoption intention by Saudi SMEs during the COVID-19 pandemic

Alaskar

Alsadi

2023

Futur Bus J

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Grounded in the technology-organization-environment framework, this paper investigates critical drivers of mobile commerce (m-commerce) adoption intention by SMEs in Saudi Arabia, a developing country in transition, during the COVID-19 pandemic. A quantitative approach was adopted in this study for data collection and analysis. A proposed research model was tested and validated using PLS-SEM on data collected using a structured questionnaire from a sample of 171 Saudi SMEs located in the capital city of Riyadh. The findings reveal that top management support, environmental uncertainty and perceived benefits are the critical drivers of m-commerce adoption intention. However, perceived costs do not influence firms’ intentions to adopt m-commerce. This study contributes to a better understanding of m-commerce adoption intention in developing countries, particularly in Saudi Arabia. Both theoretical and practical implications of interest can be derived from this study.

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Section: Theoretical Background Research Model and Hypothesis Develop...mentioning

confidence: 99%

Drivers of mobile commerce adoption intention by Saudi SMEs during the COVID-19 pandemic

Alaskar

Alsadi

2023

Futur Bus J

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“…It is reflected in three aspects including legislation and policies, funding and ICT infrastructure (Saprikis & Vlachopoulou, 2012). Perceived government support is critical for the adoption of technologies in SMEs (Alrawabdeh, 2014;Chatzoglou & Chatzoudes, 2016;Ali, Miao & Tran, 2018). Kurnia et al (2015) indicate that government support serves as a facilitator in assisting SMEs in adopting technologies.…”

Section: Perceived Government Supportmentioning

confidence: 99%

A Perception-Based Model for Mobile Commerce Adoption in Vietnamese Small and Medium-Sized Enterprises

Chau

Deng

Tay

2021

Journal of Global Information Management

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This paper investigates the critical determinants for the adoption of mobile commerce (m-commerce) in Vietnamese small and medium-sized enterprises (SMEs) from the perspective of managers. A perception-based conceptual model is developed with respect to the technology-organization-environment framework. The conceptual model is then tested and validated using structural equation modelling on the data collected from 513 SMEs in Vietnam. The study shows that perceived benefits, perceived compatibility, perceived security, perceived organizational readiness, and perceived customer pressures are critical for the adoption of m-commerce. As the first study on the critical determinants for m-commerce adoption in Vietnam, these findings are useful for SME managers as well as policymakers in designing policies as strategies to promote the wide development and diffusion of m-commerce in SMEs in Vietnam and other developing countries.

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“…None of the SMMEs had progressive beyond the transactive stage to the integrated e-commerce system with external business partners and existing organizational systems and has most business processes conducted electronically (Miao & Tran, 2018). The key feature of this maturity stage is "online collaboration, where all business operations involving suppliers are integrated electronically" (Ocloo et al, 2018, p. 130).…”

Section: Integrated Maturity Stagementioning

confidence: 99%

Contextualist Inquiry into E-Commerce Institutionalization in Developing Countries: The Case of Mozambican Women-led SMMES

Kabanda

Matsinhe

2019

IJIKM

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Aim/Purpose: This study explores how women-led SMMEs in developing countries, specifically in the Mozambican context, institutionalise e-commerce by focusing on the ongoing interaction between the SMME, its context, and process of e-commerce institutionalization. Background: It is believed that institutionalization of e-commerce provides significant benefits of unlimited access to new markets, and access to new, improved, inexpensive and convenient operational methods of transacting. Although prior studies have examined the adoption of e-commerce and the enabling and constraining factors, few have examined e-commerce (i) institutionalization (that is, post-adoption), and (ii) from a gender perspective. This study aims to respond to this paucity in the literature by exploring how women-led SMMEs in developing countries, specifically in the Mozambican context, institutionalise e-commerce. Methodology: The study follows a qualitative inquiry approach for both data collection and analysis. Semi-structured interviews were adopted for data collection and thematic analysis implemented on the data. SMMEs were purposively sampled to allow for the selection of information-rich SMMEs for study and specifically those that have gone through the experience of adoption and in some cases have institutionalized e-commerce. Contribution: The empirical findings explain how the institutionalization process from interactive e-commerce to transactive e-commerce unfolds in the Mozambican context. Findings: Transition from interactive to transactive e-commerce is firstly influenced by (i) the type of business the SMME is engaged in; and (ii) customer and trading partner’s readiness for e-commerce. Secondly, the transition process is influenced by the internal factors of (i) manager’s demographic factors; (ii) mimetic behaviour arising from exposure to (foreign) organizations in the same industry that have mature forms of e-commerce; (iii) the business networks developed with some of these organizations that have mature forms of e-commerce; (iv) access to financial resources; and (v) social media technologies. Thirdly, the process is influenced by external contextual factors of (i) limited government intervention towards e-commerce endeavors; (ii) limited to lack of financial institutions readiness for e-commerce; (iii) lack of local available IT expertise; (iv) consumer’s low purchasing power due to economic recessions; (vi) international competitive pressure; and (vii) sociocultural practices. Recommendations for Practitioners: The study provides SMME managers, practitioners, and other stakeholders concerned with women’s development with a better understanding of the process in order to develop appropriate policies and interventions that are suitable for the reality of women-led SMMEs in Mozambique and other developing countries with similar contextual characteristics. Recommendation for Researchers: The study contributes to the existing debate of e-commerce and the use of ICT for development in developing countries by providing a distinct contribution of the institutionalization process and how the contextual structures influence this process. Impact on Society: Women-led SMME managers can learn from the different experiences, and compare their e-commerce efforts with SMMEs that were able to institutionalize and make strategies for improvements within their organizations. Future Research: The manner in which women-led SMMEs employ e-commerce requires further investigation to understand how issues related to gender, the cultural context, and different regions or countries impact this process.

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Study on E-Commerce Adoption in SMEs Under the Institutional Perspective

Cited by 9 publications

References 36 publications

Drivers of mobile commerce adoption intention by Saudi SMEs during the COVID-19 pandemic

Drivers of mobile commerce adoption intention by Saudi SMEs during the COVID-19 pandemic

A Perception-Based Model for Mobile Commerce Adoption in Vietnamese Small and Medium-Sized Enterprises

Contextualist Inquiry into E-Commerce Institutionalization in Developing Countries: The Case of Mozambican Women-led SMMES

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