Abstract:This work presents a review of motion and time made in the most performed service in a small beauty salon in Mossoró - RN - Brazil. Thus, this research aims to use the knowledge derived from the engineering of methods, precisely, the studies movements and times and to associate such studies, which were developed mainly within the manufacturing process, to bring to a service delivery environment. To have specific objectives, to prepare a flowchart of the operation of the manicure service, to find the standard t… Show more
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