Study of Educational Hospital Employees' Satisfaction with the Administration of the Health Reform Plan in Ghazvin, 2015

Abstract

IntroductionEmployee satisfaction is considered to be an important component in the promotion of service quality and increased efficiency and effectiveness in the reform plan for a healthcare system. Neglecting this issue could result in a lack of success in achieving the healthcare system’s objectives. The healthcare reform plan is being implemented to achieve the objectives of the healthcare system. Thus, given the key role of hospital employees in implementing the reform plan, the aim of this study was to determine the levels of hospital employees’ satisfaction with their jobs.MethodsThis was a qualitative study in 2015 that included thematic analysis, and 138 employees of the Kosar, Rajaii, and Ghods Hospitals participated. Data were collected using semi-structured interviews, and the data were analyzed using content analysis.ResultsAfter analyzing the data collected by interviewing the employees, 132 codes were identified. The codes were classified into five general concepts including opinions about 1) the reform plan and its administrative barriers, 2) changes in visits, 3) changes in working conditions, 4) changes in salaries and 5) General satisfaction of personnel.ConclusionIncreasing workloads, stagnant salaries, and the shortage of personnel were the main factors that reduced the satisfaction of the hospitals’ employees with the administration of the healthcare reform plan.

Effectiveness of intervention due to feedback on errors arising from inappropriate transportation and storage of blood bags in hospitals: a quasi-experimental study

“…The high level of inappropriate temperature in different phases is more likely to be related to the implementation of a health system reform plan in Iran. Based on the results of previous studies, implementation of the plan resulted in insufficient equipment, insufficient staff, increase in the workload and, consequently, a decrease in work quality ( 24 , 25 ). In the same way, the consequences increase the workload of personnel, especially in the blood bank, which already was faced with a shortage of personnel.…”

Challenges experienced by nurses in the implementation of a healthcare reform plan in Iran

“…Decreasing medical services quality and non-commitment of some physicians to provide optimal care due to omitting informal payment were other challenges mentioned in Nekoeimoghadam’s study ( 12 ). A study by Gholami found the following problems related to the healthcare reform plan implementation; increasing working load followed by decreasing work quality, insufficient equipment and space, insufficient staff, unrevised salary of nurses and staff, increasing the number of visits and insufficient information to support and evaluate the reform plan to determine the real effects of the plan ( 13 ). Participants referred to positive and negative outcomes of the plan.…”

“…In the present study, participants also pointed to nurses’ dissatisfaction with the plan, damaging the provision of quality health services as one of the dimensions of the reform plan which has a negative outcome. Increasing work load, unchanged salaries and staff insufficiency were the main factors that decreased hospital staff’s satisfaction in terms of health reform implementation ( 13 ). In addition, Participants said, the fact that patients are referred to private centers to receive high quality services and due to sense of profiting by some physicians, any related study with this subcategory was not found.…”

Design and Research of Intelligent Educational Administration Management System Based on Mobile Edge Computing Internet

“…However, the C/S mode requires the support of the corresponding client of the user host, so the software in this mode needs to develop the corresponding software according to different operating systems, which increases the development cost. At the same time, with the acceleration of software update, the cost of maintaining the software also increases accordingly [5,6].…”