Study of determination of laboratory turnaround time in tertiary care hospital in India

Wankar, Abhinav Dileep

doi:10.5455/2320-6012.ijrms20141129

Cited by 10 publications

(15 citation statements)

References 6 publications

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“…In our study, the level of hematology sampled tests achieved the target TAT was considerably very low, 37(21.6%). This is lower than the levels of TAT reported in Korea, and India, 79.0% and 54.6%, respectively, and also lower than the study done by Gungtok which was 62% ( 16 , 20 , 17 ). Besides, in the present study, the average dalliance TAT for hematology sampled tests were 139.85±88.118 minutes, whereas this delaines in a study conducted in Iran was 43.6±7.7 minutes ( 21 ) and in a study conduct in Canada was 90 minutes ( 22 ).…”

Section: Discussioncontrasting

confidence: 68%

“…This study showed that the performance of AFCSH laboratory in achievement of TAT in clinical chemistry and hematology sampled tests was considerably very low. The achievement of clinical chemistry tests was 41(16.3%) lower than the achievement of TAT reported in Korea (98.0%), India (59.3%) and Pakistan (54.6%), respectively ( 16 , 17 , and 18 ). In the present study, the average mean delay of clinical chemistry tests on TAT was very high, 184.96±74.928, and this was higher than that of the study conducted in the Republic of Korea, which was 43.6±7.7 ( 16 ), and the study done in Nepal, 54.6±8.4 minutes ( 19 ).…”

Section: Discussionmentioning

confidence: 61%

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Evaluation of Laboratory Performance, Associated Factors and Staff Awareness Towards Achieving Turnaround Time in Tertiary Hospitals, Ethiopia

Gebreyes¹,

Sisay

Tegen³

et al. 2020

Ethiop J Health Sci

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BACKGROUND: WHO recommends that each laboratory should establish turnaround time (TAT) to monitor and evaluate performance throughout processes. The status of established TAT was not yet assessed in Ethiopian Armed Force Comprehensive Specialized Hospital. The aim of this study was to evaluate the laboratory performance and associated factors towards achieving TAT in clinical chemistry and hematology tests at Armed Force Comprehensive Specialized Hospital, Addis Ababa, Ethiopia.METHODS: Hospital-based cross-sectional study was conducted from April 2019 to June 2019. Standardized questionnaire was designed to collected data on awareness of laboratory staffs about TAT. The data was entered, cleaned and analyzed using SPSS version 24.0 Software. Logistic regression analysis was done to find out statistically significant association and strength of association between dependent and independent variables at pvalue <0.05.RESULT: A total of 422 test results were systematically selected with 100% response rates. Of these, 253(59.9%) were chemistry tests. From the expected < 90min TAT clinical chemistry tests, only 41(16.2%) and from < 60min TAT time for hematology tests, 37(21.9%) met the target. The laboratory TAT was affected by factors including high work load, laboratory information system problem, power interruption and sample collection time. Moreover, the level of knowledge, attitude and practices of laboratory staffs towards laboratory TAT were 60%, 85.7% and62.9% respectively.CONCLUSION: Overall achievement of clinical Chemistry and hematology tests TAT was poor. The finding might reflect other public hospital situation in Addis Ababa. Thus, additional large scale studies need to conduct.

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Section: Discussioncontrasting

confidence: 68%

Section: Discussionmentioning

confidence: 61%

Evaluation of Laboratory Performance, Associated Factors and Staff Awareness Towards Achieving Turnaround Time in Tertiary Hospitals, Ethiopia

Gebreyes¹,

Sisay

Tegen³

et al. 2020

Ethiop J Health Sci

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“…Abera et al [39] found that laboratory services impact significantly on patient satisfaction, while, Kamra et al [40] indicated that through laboratory services, hospital management can improve patient satisfaction. Wankar [41] described it as a vital factor for the prenatal services in the hospitals. This study addresses the actual conditions of this factor on female satisfaction or other patients in Pakistan.…”

Section: Review Of Literature and Hypothesesmentioning

confidence: 99%

Patient Satisfaction with Health Care Services; An Application of Physician’s Behavior as a Moderator

Manzoor

Wei

Hussain

et al. 2019

IJERPH

218

124

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Patient satisfaction is a measure of the extent to which a patient is content with the health care they received from their health care provider. Patient satisfaction is one of the most important factors to determine the success of a health care facility. The purpose of this study was to determine patient satisfaction with healthcare services and encompass the physician’s behavior as moderation between patient satisfaction and healthcare services. The study seeks to measure the health care services, like a laboratory and diagnostic care, preventive healthcare and prenatal care, to patient satisfaction in the public health sectors of Pakistan. A descriptive survey research design was used for this study. The target population was patients from the out-patient department (OPD) of three public hospitals from Pakistan. By using the convenient sampling technique, 290 sample participants were selected from the target population. The reliability scales were tallied by using Cronbach’s Alpha. The findings of the study are gleaned by using regression to explore patient satisfaction with the health care services, and whether or not the physician’s behavior moderates the link of patient satisfaction and healthcare services. SPSS Hayes process was used for the moderation effect of the physician’s behavior. The main results of the regression analysis validate that health care services, such as laboratory and diagnostic care, preventive healthcare, and prenatal care, have a significant and positive effect on patient satisfaction. Specifically, the study suggests that the physician’s behavior significantly moderates the effect of health care services on the satisfaction of patients. The overall opinions about the satisfaction level of patients for the availability of health services in the hospitals were good. The degree of satisfaction was satisfactory with respect to laboratory and diagnostic care, preventive healthcare, and prenatal care services. Based on the outcomes, the study confirms that the proposed hypotheses are statistically significant. Furthermore, the directions for future research of the study are offered.

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“…Patients who report higher satisfaction are more likely to benefit from their treatment [16]. Several scholars have used these factors, which include: Pharmacy services, physical services (tangible, environment), doctor–patient communication, and laboratory services to access the sustainability of healthcare services with a concern for patient satisfaction [17,18,19,20].…”

Section: Literature Reviewmentioning

confidence: 99%

“…As a result, assessing patient viewpoints offers them a voice, which can make personal and government owned healthcare services more responsive to the needs of patients [39]. Therefore, efficient laboratory services, that deliver services within a timely fashion, is essential both from a medical and business viewpoint, as well as its impact on patient satisfaction [19].…”

Section: Literature Reviewmentioning

confidence: 99%

What Factors Affect Patient Satisfaction in Public Sector Hospitals: Evidence from an Emerging Economy

Hussain

Sial

Usman

et al. 2019

IJERPH

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Patient satisfaction can identify specific areas of improvement in public sector hospitals. However, the Pakistani healthcare system, and quality of service delivery is rarely assessed through the perspective of patient satisfaction. Our study demonstrated the performance of public healthcare systems in Pakistan by interacting with physical services (tangible and environmental), doctor–patient communication, and pharmacy and laboratory services based on patient satisfaction. Primary data were collected from the patients by using a random sampling method. Patients who participated in the study were visitors of public hospitals’ outpatient departments. A total of 554 questionnaires were circulated, and 445 were received. The confirmatory factor and multiple regression analyses were employed to analyze the collected data. The results revealed that laboratory, as well pharmacy services, had positive significant effects (p = 0.000) on patient satisfaction, while doctor–patient communication (p = 0.189) and physical facilities (p = 0.85) had an insignificant relationship with patient satisfaction. Therefore, it is suggested that a significant communication gap exists in the doctor–patient setting, and that Pakistan’s healthcare system is deprived of physical facilities. Consequently, such services need further improvements.

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Study of determination of laboratory turnaround time in tertiary care hospital in India

Cited by 10 publications

References 6 publications

Evaluation of Laboratory Performance, Associated Factors and Staff Awareness Towards Achieving Turnaround Time in Tertiary Hospitals, Ethiopia

Evaluation of Laboratory Performance, Associated Factors and Staff Awareness Towards Achieving Turnaround Time in Tertiary Hospitals, Ethiopia

Patient Satisfaction with Health Care Services; An Application of Physician’s Behavior as a Moderator

What Factors Affect Patient Satisfaction in Public Sector Hospitals: Evidence from an Emerging Economy

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